Business Continuity and Disaster Recovery Specialist

vor 2 Wochen


Zürich, Zürich, Schweiz Company 81 - Manulife Data Services Inc. Vollzeit

About the Role

We are seeking a highly skilled Business Continuity and Disaster Recovery Specialist to join our team at Company 81 - Manulife Data Services Inc. This is an exciting opportunity to work with a leading international financial services group that helps people make their decisions easier and lives better.

Key Responsibilities

  • Develop and implement business continuity and disaster recovery plans to ensure the organization's resilience and ability to respond to disruptions.
  • Conduct risk assessments and identify potential threats to the organization's continuity and recovery.
  • Collaborate with different teams and stakeholders to identify challenges and opportunities for improvement in business continuity and disaster recovery.
  • Provide support in identifying the responsibilities for contingency planning related to systems, infrastructure, and other business areas.
  • Assist in facilitating a mock disaster recovery/business continuity exercise to ensure staff can identify actions and steps to successfully respond, assess impact, activate resources, and timely recover.
  • Coordinate with different POCs/stakeholders the BCP/DR activities including the business impact analysis, recovery time and point objectives, single point of failure and critical path mapping reviews, and coordinate the testing of continuity strategies.
  • Ensure regular BC/DR testing and evidence are in-place to provide assurance of resilience for business continuity risk.
  • Assist in the development of strategies and plans to ensure the organization can continue running effectively in the event of an emergency.
  • Assess the risks of a disruption and develops strategies to reduce the impact of such an event.
  • Encourage an open environment for collaboration, risk identification, and remediation with business leads.

Qualifications

  • Graduate of Bachelor's degree in Computer Science, Information Technology or equivalent.
  • At least two to three years of relevant experience.
  • Understanding of business continuity management and disaster recovery principles and associated disciplines.
  • Knowledgeable in Risk and Control Self-assessment (RCSA) and other related Operational Risk tools.
  • Proven ability to assimilate and interpret risk data to reach conclusions regarding the type and level of risk across the business.
  • Has critical thinking, analytical skills, and ability to review patterns in large data sets.
  • Good organizational skills and the ability to manage a range of tasks and issues simultaneously to a positive outcome and in a timely manner.
  • Has experience in ServiceNow, JIRA, Fusion and Archer are a plus.
  • Good verbal and written communication skills.
  • Hands-on experience as an IT Systems, Security or Risk Analyst is an advantage.
  • Proficient with O365 tools both for collaboration and reporting technologies (e.g., MS Sharepoint, PowerBI).
  • Willing to follow the mandated work arrangement as implemented by the business.
  • Amenable to work on the assigned schedule (dependent on business need).

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer



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