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Senior Delivery Manager in Pharma

vor 1 Monat

Basel, Basel-Stadt, Schweiz EPAM Systems Vollzeit
Job Description:

We are seeking a highly skilled Senior Delivery Manager to strengthen our team and drive end-to-end client projects for one of our key Life Science clients. As a key member of our team, you will be responsible for managing client relationships, expectations, and delivery on governance level. You will also be responsible for addressing client issues, identifying and managing engagement risks, and coordinating the preparation of client proposals and statements of work.

Key Responsibilities:
  • Be responsible for the end-to-end client delivery from initiation through the whole life cycle, ensuring projects/programs are delivered successfully and in line with EPAM processes.
  • Manage client relationship, expectations, represent delivery on governance level.
  • Address client issues, identify and manage engagement risks.
  • Co-ordinate the preparation of client proposals and statements of work.
  • Run multiple streams of activities and coordinate with client groups in various stages of the lifecycle.
  • Be accountable for delivery in all aspects – financial, sourcing, implementation and business as well as regulatory requirements.
  • Cooperate with your peers, delivery partners, technology consultants, account managers and solution architects.
  • Work closely with multi-disciplined teams of product owners, architects, engineers and quality assurance experts to drive estimates, delivery plans and retrospectives.
  • Identify and manage engagement risks and flag serious issues early.
  • Participate in business development for existing clients and new prospects.
  • Understand client needs, continuously identifying new opportunities and drive growth of the accounts you are associated with.
  • Lead and represent delivery in sales and presales activities until contracting and beyond.
  • Share knowledge and best practices within the organization and with clients.

Requirements:
  • 8+ years of experience in Pharma industry, with good understanding of Generics business model in Pharma.
  • Experience working with cloud and data platforms preferably in Life Sciences.
  • Experience working with AI/ML solutions, understanding the application of AI in Life Science.
  • Deep understanding and hands-on experience with Software Development Life Cycle, and various methodologies, experience with both Agile and Waterfall delivery models.
  • Hands-on experience delivering complex projects, managing client stakeholders on all levels and successfully driving IT services engagements.
  • Ability to establish solid working relationships with clients, plus the ability to work effectively as a member of a dynamic, dispersed virtual team and to meet deadlines.
  • Excellent communication, presentation and planning skills.
  • Exceptional organizational, leadership and stakeholder management skills.
  • Fluent German and English.
  • Nice to have: Solid understanding of Digital Health Ecosystems, Understanding of implementing GxP compliant solutions, Experience working in consulting or outsourcing Account/Delivery/Project Management.

We Offer:
  • EPAM Employee Stock Purchase Plan (ESPP).
  • Enhanced parental leave.
  • Extended pension plan.
  • Daily sickness allowance insurance.
  • Employee assistance program.
  • Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more.