Loyalty Program Manager

vor 2 Wochen


Zug, Zug, Schweiz JC New Retail AG Vollzeit
Your Mission

As our new Loyalty Program Manager, you will be responsible for leading the transformation of our current CRM program. This includes analyzing the program's current state, identifying areas for improvement, and implementing actions to modernize and enhance its appeal and functionality. You will also lead the creation of an advanced customer lifecycle model that incorporates key management-relevant characteristics and metrics.

Your Profile

To be successful in this role, you will need a strong background in digital marketing, CRM, or a comparable field. You will also need leadership and teamwork skills, as well as the ability to work independently and results-oriented. A degree in business administration or economics with a focus on marketing, CRM, or a comparable qualification is also required. Additionally, you should have experience in project management and the execution of marketing/CRM projects.

About Us

JC New Retail AG is a group company and franchisor of the Peek & Cloppenburg Group, a family-owned fashion company with locations in Düsseldorf and Vienna. We integrate innovation and creative ideas with the extensive experience and legacy of a 120-year-old family business. With a focus on international expansion and digitization, JC New Retail AG coordinates key strategic functions such as procurement, marketing, strategy, IT, supply chain, and other significant areas.

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