Chief Community Experience Officer

vor 3 Wochen

Schaffhausen, Schaffhausen, Schweiz Urban Games GmbH Vollzeit

Community Manager

The ideal candidate will be responsible for fostering a vibrant community around our games, developing and executing PR communication strategies, and serving as the voice of Urban Games GmbH to the outside world.

Key Responsibilities:

  • Manage and handle first-level support requests, providing timely assistance to community members.
  • Create engaging image and video content for community and social media platforms to drive user interaction.
  • Plan and execute comprehensive community and social media communication strategies to maintain a strong online presence.
  • Engage with the community through online forums, social media, and in-person events, ensuring open lines of communication.
  • Gather feedback from all available channels and share insights with the team to inform community growth strategies.
  • Represent Urban Games GmbH at press events, trade fairs, and community gatherings, forging strong relationships with the press and fans.
  • Host live streams and conduct interviews to showcase our games and promote them to a wider audience.
  • Serve as the company's ambassador, embodying its values and mission in all interactions with the public.

Requirements:

  • A minimum of 3 years of experience in community management, with a proven track record of success.
  • Expert knowledge of our games, particularly Transport Fever 2, and the ability to communicate this expertise effectively.
  • Advanced proficiency in social media channels, online forums, and video platforms, with experience creating engaging content.
  • Confidence and experience in hosting live streams and giving interviews, showcasing games to a broad audience.
  • Excellent time management and multitasking skills, with the ability to work well under pressure.
  • Strong German and English communication and writing skills (B2 level or higher), ensuring seamless interactions with diverse stakeholders.

Estimated Salary: €55,000 - €65,000 per annum, depending on qualifications and experience. This compensation package reflects the importance of this role in driving community engagement and growth for Urban Games GmbH.

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