Operational Support Specialist
vor 1 Monat
**About Fortive**
Fortive Corporation is a global industrial technology innovator that accelerates transformation across various applications.
We use the proven Fortive Business System (FBS) to drive our positive impact and believe in the power of people working together to solve complex problems.
At Fortive, we are committed to cultivating a deeper sense of loyalty and belonging among our teams, guiding our approach as we create great places where they can thrive.
As an equal opportunity employer, we value diversity and solicit applications from all qualified candidates without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other protected characteristics.
**Job Overview**
This role offers a unique opportunity to join a dynamic team at Tektronix, a wholly owned subsidiary of Fortive Corporation. As a key member of the customer support operations team, you will play a crucial part in delivering exceptional customer experiences and ensuring seamless order processing.
**Key Responsibilities**
- Responsible for processing sales quotes and orders in compliance with relevant guidelines
- Develop relationships with customers to provide timely and effective support for their procurement needs
- Collaborate with internal departments worldwide to resolve customer inquiries and clarify product information
- Utilize expertise in CRM Microsoft Dynamics and Oracle ERP systems to optimize order management processes
- Work closely with Sales account managers to ensure efficient customer service delivery
**Ideal Candidate Profile**
A strong background in order management and systems knowledge on ERP systems like Oracle and CRM Dynamics is essential for this role. Proficiency in Microsoft office tools and ability to work collaboratively in a hybrid environment are also highly valued.
**What We Offer**
- Competitive salary range: $65,000 - $90,000 per year, depending on experience
- Opportunities for growth and professional development in a dynamic and inclusive company culture
- A renovated office space with up-to-date infrastructure in Neuhausen/Rheinfall, Switzerland, offering a perfect blend of work-life balance and collaboration
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