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Hospitality Services Coordinator

vor 1 Woche


Bulle FR, Freiburg, Schweiz Sommet Education Vollzeit

About Glion Institute of Higher Education

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Glion Institute of Higher Education is a private Swiss institution offering Bachelor's and Master's degrees in hospitality, luxury, and event management. Located in Bulle, Switzerland, and London, UK, we provide students with a unique and comprehensive education that prepares them for success in the global hospitality industry.

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Job Description

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The Student Concierge plays a vital role in ensuring the smooth operation of our campus. As a key member of our team, you will be responsible for providing exceptional support to students, staff, and visitors, ensuring that they have a positive and seamless experience at Glion Institute of Higher Education.

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Key Responsibilities

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  • Manage student inquiries, handle mail and parcels, and update inventory.
  • Prepare and participate in student intake/graduation processes, manage tuition payments, and communicate with concerned departments.
  • Work closely with student data systems, such as Academia, Secanda, and Mercury, to ensure accurate records and efficient processes.
  • Coordinate storage of students' belongings, manage petty cash, and handle shuttle reservations.
  • Supervise Student Concierge Trainees and BBA1 students on workshops and provide guidance and support as needed.
  • Perform other specific tasks requested by the line manager.
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Requirements

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  • Commercial CFC, Hospitality, or Business qualification or equivalent.
  • Experience in a reception, guest relations, service, or administrative post.
  • Strong communication and organizational skills, with the ability to work independently and as part of a team.
  • Familiarity with Internet, MS Office, and databases, with proficiency in spoken and written English and French.
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What We Offer

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  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
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How to Apply

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Please submit your application, including your resume and cover letter, to us via email. We look forward to hearing from you