Lab Automation Informatics Specialist
Vor 3 Tagen
We are seeking a highly skilled Lab Automation Informatics Specialist to join our team at Becton Dickinson AG (Straub Medical). As a key member of our Technical Service EMEA Informatics Center of Excellence Team, you will play a critical role in supporting customers within Switzerland on the BD Integrated Diagnostic Solution Middleware solutions and related IT connectivity activities.
Main Responsibilities- Middleware Implementation and Support: Install, implement, fix, and maintain the BD IDS Middleware (BD EpiCenter and BD Synapsys) at customer sites.
- IT Connectivity and Integration: Connect the BD IDS Middleware to the customer IT network as required, and support/implement the Middleware connections (LIS, Client/Server architecture) in collaboration with the Applications Support Team.
- Service Management and Reporting: Use, record, maintain, and report all support activities into the service management system (customer installed base, software version, tickets, on-site visits, remote support, maintenance, etc.).
- Sales Support and Collaboration: Support the BD IDS sales team in the country/region during sales activities such as IT connectivity questions, lab audits, project proposals, and customer interactions.
- Education and Experience: Bachelor's Degree in IT or IT engineering (or equivalent by experience), and a first experience as an Informatics Specialist, preferably in medical technology companies.
- Technical Skills: In-depth technical knowledge of Database Query language, SQL server installation and configuration, connectivity solutions, computer networking (VPN-VLAN), ASTM and HL7 protocols.
- Project Management and Language Skills: Project management skills, and proficiency in German or French as a native language, with English as a second language.
- Travel Requirements: Able to travel up to 50% (entire Switzerland coverage requested).
A career at Becton Dickinson AG (Straub Medical) means being part of a team that values your opinions and contributions, and empowers you to bring your authentic self to work. Our Total Rewards program is designed to support the varying needs of our diverse and global associates.
We are an Equal Opportunity Employer and do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, or any other protected status.
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