Aktuelle Jobs im Zusammenhang mit Head of Retail Operations - Sankt Immer, Bern - Compagnie des Montres Longines Francillon SA


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Head of Retail Operations

vor 2 Monaten


Sankt Immer, Bern, Schweiz Compagnie des Montres Longines Francillon SA Vollzeit
Job Title: Head of Retail

We are seeking an exceptional leader to define and execute our international retail strategy for a leading luxury watch brand.

Role Overview

As the Head of Retail, you will have the opportunity to implement a customer-oriented retail development of our brand and spread the exclusive elegance of our timepieces worldwide.

Main Responsibilities
  • Implement a collaborative, out-of-the-box, and customer-focused mindset across all teams and countries
  • Develop a retail strategy in term of activations of the boutiques, especially after openings, to focus on end-customers
  • Transmit retail competences to sales staff
  • Establish retail standards
  • Lead an international team of retail managers to ensure exceptional customer service and achieve sales targets on a global scale
  • Implement a global retail network strategy
  • Develop and implement a top-tier retail strategy for international markets to maximize sales growth and market penetration of our luxury watches
  • Identify market opportunities and develop expansion plans, considering actual distribution, culture, trends, and competition, group and brand strategy
  • Monitor performance metrics and generate reports to effectively measure the success of the global retail strategy
  • Analyze KPIs, headcounts needs, and propose actions
  • Follow up with the Boutiques on the retail operation strategy in term of security procedures, how to merchandise, sell, present, etc.
  • Prepare and follow up all Corporate Boutique and SIS future projects through the SG guidelines for the retail committee
  • Monitor the RMIS information
Requirements
  • Retail professional profile
  • Bachelor's degree in business administration, Marketing, or a related field
  • Several years of experience in international luxury retail, preferably in the luxury goods or watches industry
  • Proven track record in developing and implementing retail strategies and building and leading international teams
  • Excellent interpersonal skills and negotiation skills to build and maintain effective relationships with retail partners
  • Exceptional communicator
  • Analytical mindset and the ability to make data-driven decisions
  • Excellent communication skills in English
  • Proficiency in other languages is advantageous