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Receptionist and Reservation Specialist
vor 2 Monaten
City-Hotel Ochsen Zug is a 4-star business hotel located in the heart of Zug, Switzerland. Our hotel offers 42 rooms, a sauna, and a fitness room. We have two restaurants, "au premier" and "le Bar du Boeuf", and a conference room that can accommodate up to 100 people.
Job DescriptionWe are seeking a highly motivated and responsible receptionist to join our team. As a receptionist, you will be the first point of contact for our international guests and will be responsible for all front desk operations, including check-in and check-out, guest services, and reservations.
Responsibilities- Check-in and check-out guests
- Provide excellent customer service and respond to guest inquiries
- Manage reservations and room assignments
- Process payments and handle cash transactions
- Update online booking systems
- Perform daily tasks, including mail sorting and room cleaning
- High school diploma or equivalent
- Fluent German and excellent English language skills
- Previous experience in a hotel or hospitality setting
- Proficiency in MS Office and experience with property management systems (PMS)
- A dynamic and supportive work environment
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Free meals and uniforms
- A fun and engaging team culture
