IT Support Specialist

vor 24 Stunden


Genf, Genf, Schweiz Meanquest SA Vollzeit

Meanquest SA, an IT company with a human-scale approach, is seeking a qualified Level 2 Support Technician to join their team. As a mission-based employee, you will have the opportunity to work in a dynamic environment and contribute to the company's success.

The successful candidate will be responsible for providing level 2 support to users, diagnosing issues, resolving incidents, and tracking requests. This role requires proficiency in Windows environments, including O365, as well as bilingual French/English skills. Additionally, the ideal candidate will be autonomous, helpful, kind, and communicative, with a positive mindset towards resolving user issues.

As a member of the Meanquest team, you will benefit from a supportive work environment and opportunities for professional growth. Your contributions will play a key role in ensuring the quality and safety of the services provided.

To succeed in this position, you should have significant experience in Level 2 technical support, with a strong understanding of office environments, operating systems, and business applications. You will be expected to conduct regular checks, update incident tickets in the management tool, and contribute to the continuous improvement of the service by sharing your experiences and solutions with the team.

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.


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