Customer Service Representative

Vor 5 Tagen


Neuenburg, Neuenburg, Schweiz Claire's Vollzeit
Job Summary

Claire's seeks a detail-oriented Sales Assistant to support the success of our retail store. As a key member of our team, you will deliver exceptional customer service and drive sales growth.

About the Role

You will work closely with your Store Manager and Assistant Store Manager to achieve sales targets and maintain a positive customer experience.

Key Responsibilities
  • Sales Growth: Drive sales through friendly and efficient customer service.
  • Customer Satisfaction: Ensure our customers have a fun and enjoyable shopping experience.
  • Product Knowledge: Demonstrate Claire's products and assist customers with their queries.
  • Store Operations: Assist with processing store deliveries, visual merchandising, stock takes, markdowns, and promotions.
  • Training: Receive full training on ear piercing procedures.
Requirements
  • Some high school education required.
  • Excellent communication, organizational, and computer skills.
  • A strong understanding of customer service principles.
  • Able to lift up to 25 lbs regularly and up to 75 lbs occasionally.
  • Ability to stand during scheduled shifts and operate a POS system.


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