Aktuelle Jobs im Zusammenhang mit Technical Support Services Manager - Zürich, Zürich - TN Switzerland
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Assistant
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Technical Support Specialist
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Junior Technical Support Engineer
vor 1 Tag
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Technical Operations Manager
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Technical Support Engineer
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Vor 7 Tagen
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Technical Business Development Manager
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Technical Solution Deployment Manager
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Technical Assistance Specialist
vor 13 Stunden
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Technical Business Partner
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Multilingual Technical Support Professional
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Technical Support Analyst
vor 4 Stunden
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Technical Sales Specialist
Vor 7 Tagen
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Technical Web Specialist
vor 4 Wochen
Zürich, Zürich, Schweiz ONE Agency | IT Recruitment Experts VollzeitONE Agency | IT Recruitment ExpertsTechnical Web SpecialistÜber unseren KundenFür unseren Kunden suchen wir:Ihr Aufgabenbereich- Primäre Supportaufgaben: Globaler technischer Support (2. Stufe) für Adobe Experience Manager 6.4 (AEM) mit über 150 aktiven Benutzern und Inhaltsmanagern (Autoren), Schnittstelle zwischen globalem Business-Support (1. Stufe)...
Technical Support Services Manager
vor 1 Woche
About This Role
We are seeking an experienced Technical Support Services Manager to join our IT team at TN Switzerland. As a key member of our team, you will be responsible for providing technical support and maintenance services for our enterprise-level systems.
Key Responsibilities
- Participate in platform upgrades, maintain, update documentation on processes and policies; provide user support services and follow established change management procedures.
- Provide consulting services, analyze business enhancement requests, work with vendors on estimates; optimize processes and lead process improvement initiatives.
- Be available to work extended shifts if required, provide on-call support as part of the on-call rotation within the IT team.
- Proactive ownership of incidents until resolution, logging and tracking identified system problems through resolution.
Required Skills and Qualifications
- Bachelor's Degree in Computer Science, Information Technology, or related fields.
- At least two to three years of relevant experience in an IT role/operations.
- Hybrid work arrangement: amenability and readiness to work onsite and from home anytime.
- Shift schedule (rotating): amenability to work on assigned schedule.
- Minimum skills to hire/must haves: knowledge of Windows Outlook, MS Teams, and basic Microsoft Office tools.
