Luxury Client Experience Specialist

vor 3 Wochen


Meyrin, Genf, Schweiz Cartier Vollzeit

Experience the Cartier Family Culture

As a Luxury Client Experience Specialist, you will be part of our Swiss office team and work closely with the Client Experience & Programming Team to implement the local clienteling strategy of Cartier Switzerland.

Key Responsibilities:

  • Coordinate CRM gifts, manage stock levels, and oversee shipments to boutiques.
  • Create and deploy clienteling campaigns in collaboration with regional teams.
  • Ensure the enrichment, growth, and integrity of the client database.
  • Analyze clienteling activations and in-boutique experiences, with a focus on Return on Investment.

Requirements:

  • Master's degree in Business, Luxury, or Computer Science.
  • Business fluent English and French skills, with German a plus.
  • Prior experience in the luxury industry, attention to detail, and sensitivity to client needs.
  • Strong analytical skills, data management experience, and familiarity with Salesforce, Looker, and Power BI.

What We Offer:

  • A key role in our day-to-day business success.
  • A close-knit team environment with excellent working conditions and attractive benefits.


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