Luxury Client Experience Specialist
vor 3 Wochen
Experience the Cartier Family Culture
As a Luxury Client Experience Specialist, you will be part of our Swiss office team and work closely with the Client Experience & Programming Team to implement the local clienteling strategy of Cartier Switzerland.
Key Responsibilities:
- Coordinate CRM gifts, manage stock levels, and oversee shipments to boutiques.
- Create and deploy clienteling campaigns in collaboration with regional teams.
- Ensure the enrichment, growth, and integrity of the client database.
- Analyze clienteling activations and in-boutique experiences, with a focus on Return on Investment.
Requirements:
- Master's degree in Business, Luxury, or Computer Science.
- Business fluent English and French skills, with German a plus.
- Prior experience in the luxury industry, attention to detail, and sensitivity to client needs.
- Strong analytical skills, data management experience, and familiarity with Salesforce, Looker, and Power BI.
What We Offer:
- A key role in our day-to-day business success.
- A close-knit team environment with excellent working conditions and attractive benefits.
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