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Technical Assistance Specialist

vor 2 Monaten


Zürich, Zürich, Schweiz SELISE Digital Platforms Vollzeit

About the Role

  • Resolve technical issues with software experienced by customers via calls and tickets.
  • Identify and categorize customer issues by severity and importance.
  • Collaborate with internal teams for complex issue resolution.
  • Develop leadership skills and take ownership of customer issues.
  • Invest time in training for in-depth software knowledge.

Why It Matters

  • Maximize customer satisfaction through proper issue resolution.
  • Improve customer experience through effective technical support.
  • Contribute to the growth and success of SELISE Digital Platforms.