Business Systems Analyst

vor 4 Wochen


Zürich, Zürich, Schweiz Company 81 - Manulife Data Services Inc. Vollzeit

About the Role

We are seeking a highly skilled Business Systems Analyst to join our team at Company 81 - Manulife Data Services Inc. As a key member of our team, you will be responsible for providing technical support and analysis for our business applications.

Key Responsibilities

  • Act as daily scrum master and lead the team in daily stand-ups
  • Provide Level 2 support for ManulifeIM.com and contribute to the BAU/KLO work
  • Monitor batch cycle loads and ensure timely execution of daily, monthly, quarterly, and yearly processes
  • Maintain accurate process documentations and ensure compliance with company standards
  • Engage with business stakeholders to request, load, and proof data updates in production and lower environments
  • Support and triage production incidents as needed
  • Perform release management for supported applications and ensure smooth deployment
  • Contribute to scrum team to provide development support, including code improvements and bug fixing
  • Amenability to work onsite and from home, dependent on RTO guidelines and business needs

Qualifications

  • Bachelor's degree in Computer Science or related field
  • At least two years of Information Technology experience or application support experience
  • Hybrid work arrangement and shift schedule flexibility
  • Minimum skills to hire: prior experience or understanding of Cloud infrastructure, pipeline execution with DR management, experience in Agile, Azure, GitHub, SNOW, and JIRA

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.



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