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Data Continuity Risk Manager
vor 1 Monat
As a Data Continuity Risk Manager at Company 81 - Manulife Data Services Inc., you will play a pivotal role in ensuring the continuity of our critical business processes and data systems. This position requires a high level of expertise in risk management, crisis planning, and recovery strategies.
Job ResponsibilitiesKey responsibilities of this role include:
- Preparation of Management Reports: Prepare various management reports related to Business Continuity (BC) and Disaster Recovery (DR) compliance scores/metrics.
- Business Continuity Planning: Gather information, coordinate, and present business continuity plans to the BCM Director of GWAM IRM.
- Action Item Tracking: Assist the business in tracking and reporting open action items related to Key Risk Indicators (KRIs), compliance gaps, internal audit/external review findings, and ensure adequacy of evidence to support closure of findings.
- Process Improvement: Collaborate with different teams/towers to identify challenges and opportunities for tool/report efficiencies.
- Documentation and Record-Keeping: Maintain appropriate documentation, records, and reports for review by stakeholders (e.g., auditors, regulators).
- BC and DR Activities: Contribute to the conduct of BC and DR-related activities and review of key response documents, including the current crisis management plan, and any other relevant documents.
- Contingency Planning: Provide support in identifying responsibilities for contingency planning related to systems, infrastructure, and other business areas.
- Mock Disaster Recovery/Business Continuity Exercise: Assist in facilitating a mock disaster recovery/business continuity exercise to ensure staff can identify actions and steps to successfully respond, assess impact, activate resources, and timely recover.
- BC/DR Coordination: Coordinate with different POCs/stakeholders the BCP/DR activities, including business impact analysis, recovery time and point objectives, single point of failure, and critical path mapping reviews, and coordinate the testing of continuity strategies.
- Risk Assessment and Mitigation: Ensure regular BC/DR testing and evidence are in-place to provide assurance of resilience for business continuity risk, and assist in the development of strategies and plans to ensure the organization can continue running effectively in the event of an emergency.
- Crisis Management: Assess the risks of a disruption and develop strategies to reduce the impact of such an event.
- Team Collaboration: Encourage an open environment for collaboration, risk identification, and remediation with business leads.
To be successful in this role, you will need:
- Education: Graduate of Bachelor's degree in Computer Science, Information Technology, or equivalent.
- Experience: At least two to three years of relevant experience.
- Risk Management Knowledge: Understanding of business continuity management and disaster recovery principles and associated disciplines.
- Risk Assessment Skills: Proven ability to assimilate and interpret risk data to reach conclusions regarding the type and level of risk across the business.
- Critical Thinking and Analytical Skills: Critical thinking, analytical skills, and ability to review patterns in large data sets.
- Organizational Skills: Good organizational skills and the ability to manage a range of tasks and issues simultaneously to a positive outcome and in a timely manner.
- Tech Savviness: Experience in ServiceNow, JIRA, Fusion, and Archer are a plus, as well as proficiency with O365 tools for collaboration and reporting technologies (e.g., MS Sharepoint, PowerBI).
- Communication Skills: Good verbal and written communication skills.
- Industry Knowledge: Hands-on experience as an IT Systems, Security, or Risk Analyst is an advantage.
Company 81 - Manulife Data Services Inc. is a leading international financial services group that helps people make their decisions easier and lives better. We operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions. Our global team serves over 34 million customers, and we have $1.3 trillion (US$1.0 trillion) in assets under management and administration.
We are committed to diversity and inclusion, and we strive to create an environment where everyone feels valued and empowered to succeed. If you share our values and are passionate about making a difference, join us on this exciting journey
