Front of House Manager

Vor 2 Tagen


Luzern, Luzern, Schweiz Hotel Astoria Vollzeit
Jobbeschreibung

Wir suchen einen erfahrenen Front of House Manager, der unsere Gäste mit höchstem Service und professioneller Gastfreundschaft verwöhnt. Als wichtiger Teil unseres Teams sind Sie für die operative Führung der Front Office-Abteilung verantwortlich und sorgen dafür, dass unsere Gäste eine unvergessliche Erfahrung in unseren Hotels machen.

Aufgaben
  • Operative Führung der Front Office-Abteilung, einschließlich der Führung von Mitarbeitern und der Koordination von Aufgaben
  • Sicherstellung eines organisierten und professionellen Front Office-Betriebs
  • Ausführung von Kontrollfunktionen und Fokussierung auf fehlerfreie Abrechnungen und Verbuchungen
  • Aktive Weiterbildung der Front Office-Mitarbeiter und Teilen von Wissen und Erfahrungen
  • Hauptansprechperson für unsere internationalen Gäste
  • Wahrnehmung der Drehscheibenfunktion für Informationen im ganzen Hotel
  • Gästebetreuung auf höchstem Niveau
  • Koordination und Kommunikation mit allen Abteilungen
Profil
  • Erfolgreich abgeschlossene Ausbildung in der Hotellerie und Berufserfahrung in einer vergleichbaren Position
  • Gewinnende, engagierte und zuverlässige Persönlichkeit
  • Hohe Sozial- und Kommunikationskompetenz
  • Eigenverantwortliche Arbeitsweise
  • Ausgeprägtes Qualitätsbewusstsein und Serviceorientierung
Wir bieten
  • Zentrale Lage für einen einfachen Arbeitsweg
  • Eine Position mit Potential zum Karrieresprungbrett
  • Ein professionelles und dynamisches Team
  • Profitieren vom Audi Flottenrabatt


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