Desktop Support Manager

Vor 7 Tagen


Stäfa, Zürich, Schweiz Beekeeper Vollzeit

ThomasLloyd Climate Solutions is seeking a skilled Desktop Support Manager to join our IT Infrastructure team. The successful candidate will be responsible for providing high-quality technical support to our employees, ensuring they have the necessary tools and resources to perform their duties efficiently.

Our company is committed to sustainability, aiming to become a leading clean energy and technology group worldwide. We offer comprehensive integrated decarbonisation solutions to accelerate the transition to Net Zero.

As a Desktop Support Manager, you will be responsible for setting up and configuring Windows and macOS devices for new employees, managing user accounts and access permissions, and maintaining IT asset inventory.

Key Responsibilities:

  • Set up and configure Windows and macOS devices for new employees.
  • Manage user accounts and access permissions within Active Directory and M365.
  • Maintain IT asset inventory and update documentation.
  • Provide basic support for Microsoft 365 applications (Teams, Outlook, SharePoint, OneDrive, etc.).

Requirements:

  • 1-3 years of experience in an IT support role (helpdesk, desktop support, IT technician, etc.) within a fast-paced environment.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator) or equivalent experience.
  • Strong experience with Windows 10 / 11 and macOS environments.
  • Familiarity with Microsoft 365 applications and Windows domain environments.
  • Basic understanding of networking concepts (IP addressing, DHCP, VPN, firewalls).
  • Experience with Proxmox, virtualisation, or PowerShell scripting would be a plus.
  • Strong communication skills to effectively interact within the department and the business.
  • Fluent verbal and written communication skills in English, German skills would be a plus.
  • Proactive
  • Self-motivated


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