Custodial Team Member
Vor 7 Tagen
Viking Cruises is seeking a highly skilled and detail-oriented Public Area Attendant to join our team on the Mississippi River. As a key member of our housekeeping team, you will be responsible for maintaining the highest standards of cleanliness and hygiene in our public areas.
Key Responsibilities- Clean and maintain all public areas, including guest rooms, public restrooms, and crew areas, according to company standards and procedures.
- Ensure that all cleaning equipment is kept in good working order and report any maintenance or repair needs to the Assistant Chief Housekeeper.
- Assist guests with directions and general information in public areas, adhering to Viking's STAR Service Standard.
- Participate in luggage duty on embarkation and disembarkation days.
- Participate in 'The Daily Reunion' to understand team operational needs and ensure consistent adherence to Viking's STAR Service Standards.
- Provide exceptional service to guests and maintain an impeccable standard of cleanliness and hygiene in assigned areas.
- Uphold impeccable grooming standards at all times and comply with Viking's Image and Uniform Standards.
- Ensure company property is appropriately secured and protected, especially during rough weather conditions.
- Demonstrate outstanding flexibility and a positive can-do attitude, reflecting the best image of Viking at all times.
- 1 year's experience as a custodial or similar position in a 5-star hotel environment required; previous hotel and ship experience preferred.
- Good English communication skills required.
- Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards required.
- Ability to work with various chemicals and cleaning tools.
- Knowledge of floor care and experience in operating floor cleaning equipment.
- Physically fit and able to handle 50+ lbs, with the ability to stand for long periods and walk extensively.
- Excellent knowledge of all Public Health Policies.
- Ability to provide proof of eligibility to work in the United States.
- Ability to work as necessary to complete all assigned tasks and fulfill responsibilities in your assigned role.
- Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of standing or walking.
- Ability to satisfactorily pass a pre-employment drug test.
- Implement Standard Operating Procedures and STAR Service Standards within the department.
- Ensure appropriate appearance and clothing according to the updated Grooming Standards.
- The company reserves the right to change/extend this job description if necessary, at any point of time during employment.
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