Program Lead

Vor 6 Tagen

Zürich, Zürich, Schweiz dentsu Vollzeit

About Us

Merkle, a dentsu company, is a leading experience consultancy that powers the experience economy. With over 35 years of experience, we put people at the heart of our approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, we deliver holistic, end-to-end experiences that drive growth, engagement, and loyalty.

Our Expertise

We have earned recognition as a "Leader" by top industry analyst firms in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With a global presence in 30+ countries, we operate in the Americas, EMEA, and APAC regions.

About the Role

This role is designed for professionals with a passion for project management and a commitment to excellence in delivering services to our business clients. As a Project Manager, you will oversee the project from inception to completion, ensuring timely delivery, quality standards, budget, and profitability targets are met.

Key Responsibilities

  • Assemble a diverse project team and craft a comprehensive project delivery plan.
  • Understand the contractual nuances of each project.
  • Oversee daily project management tasks.
  • Consistently report on project status and progress to stakeholders at various levels.
  • Implement and manage processes for risk, issue, and change during the project lifecycle.
  • Secure client approval for both partial and complete project deliverables.
  • Ensure project delivery aligns with agreed timelines, quality standards, budget, and profitability targets.
  • Lead and deliver projects of varying sizes, potentially as part of a larger program.
  • Manage and support team members, both locally and remotely.
  • Foster collaboration with clients, third-party team members, and suppliers.
  • Adhere to the company's project management protocols and methodologies.
  • Engage in business development activities to uncover new opportunities.
  • Contribute to the proposal process and offer development.
  • Enhance and share project management expertise within the Merkle framework.
  • Provide general consulting services.
  • Develop straightforward concepts and specifications.

Requirements

  • 2+ years of experience leading projects of various scopes within a sizable program.
  • A collaborative spirit, capable of working effectively at regional and international levels.
  • Proficient in relationship building across all organizational tiers.
  • Exceptional communication abilities.
  • A strategic mindset with a focus on sales and business development.
  • Certification as a Scrum Master, other certification a plus (Prince2, PMP, Agile PM, IPMA).
  • Familiarity with contemporary project management methodologies (Scrum, Kanban, Agile).
  • A degree from an accredited institution or equivalent educational experience.
  • Proficiency in German and English.

What We Offer

We work with highly motivated people, who support and enrich each other. We live the possibilities of the digital world through flexible working hours and a hybrid work environment. We value face-to-face exchanges and offer regular exchange formats, like meetings, tech labs, and more. We also support training and education, whether internally or externally. We value diversity and are committed to creating an inclusive environment.

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