Orbem MRI Field Service Specialist

vor 2 Wochen


Fällanden, Zürich, Schweiz Bruker Vollzeit
Job Summary

As a Field Service Engineer for Orbem, you will be responsible for attending service activities for all installed systems at Orbem customers across Europe, ensuring the solution of all technical cases related to their existing systems. This role involves frequent travel within the designated region for client visits and meetings.

Key Responsibilities
  • Attend Orbem technical cases, including installations, support, software, and hardware issues, fulfilling required KPIs.
  • Support, attend, and solve Orbem Technical incidents in your base country and/or other European countries.
  • Collaborate with all Orbem Field Service Engineer Team members.
Requirements
  • A degree-level engineering qualification or equivalent, or the ability to demonstrate a similar level of knowledge and skill gained by practical experience.
  • Knowledge of current regulatory, environmental, and safety legislation in all responsible localities of the position.
  • An excellent standard of both spoken and written English.
  • A current valid driving license.
  • No visa or other restriction preventing travel in the USA or EU.
  • Minimum work experience in technical field support and service within a global life sciences or related technical product work environment.
  • Technical engineering work experience involving direct delivery of customer-facing and remote field service and support for complex life sciences products and advanced instrumentation.
  • Bruker product service experience is preferred.
  • High knowledge in Bruker NMR/MRI instruments, hardware, software, and application is recommended.
Reporting

The position reports to the Orbem Team Service Leader but will keep matrix reporting to his/her country Team Leader Field Service Switzerland.



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