DevOps Solution Architect

VSHN empowers developers, SaaS providers, and businesses by automating and managing cloud and on-premises application workloads. VSHN, pronounced like “vision,” is Switzerland's leading Managed Service Provider for enabling DevOps, cloud-native development, and agile IT operations. We empower software teams with self-service products like APPUiO and Application Catalog, alongside tailored solutions built on our Managed OpenShift and standardized building blocks leveraging GitOps, CI/CD, and VM-based services and various support and operations subscriptions. Our Application Marketplace bridges the gap between CSPs, ISVs, and Enterprises, providing cloud-native services and DevOps tools. Most of these services are provided as managed services by VSHN, ensuring applications are testable, deployable, scalable, and operable in any cloud or on-premise environment. Your new role: DevOps Solution Architect As a DevOps Solution Architect at VSHN, you are part of a team that bridges the gap between customer requirements and tailored VSHN solutions. You work closely with developers or DevOps engineers on the customer side, our sales and account management team, and internal specialists from our technical teams. Your focus is on understanding customer needs, designing solutions, ensuring technical feasibility, and supporting the technical aspects of the sales process. For sold solutions, you coordinate the technical implementation during onboarding projects. While VSHN has a strong product focus, the Solution Business is about integrating our own and third-party services. This involves developing missing elements and processes to deliver comprehensive, well-defined solutions for our customers in the software industry. Responsibilities summarized - Collaborate with customers to understand and define their technical needs in workshops and meetings. - Design solutions that leverage VSHN’s products and services. - Continuously experiment and expand your knowledge of VSHN products, relevant technologies, practices, and the processes. - Support the sales team in early phases by answering technical questions. - Coordinate the technical implementation of projects to ensure alignment between customers and VSHN teams. - Create detailed, standardized documentation to support implementation, ongoing operations, and continuous reviews. This job is for you if You have - A solid understanding of cloud-native technologies, Kubernetes, and DevOps practices. - Experience in solution design, requirements analysis, or technical consulting. - The ability to translate technical concepts into understandable language for non-technical stakeholders. - Strong collaboration skills and the ability to align different teams towards common goals. - Business-fluent German and English. - Knowledge of project management tools and methods. You are - Excited to work in a company with self-managed teams where reasoned arguments hold sway over hierarchical mandates and your work can make a real impact. - Curious and eager to learn, with a proactive mindset. - A strong communicator and team player who thrives in interdisciplinary environments. As a bonus, you have - An understanding of the technologies and products that form the VSHN portfolio, including OpenShift, and GitOps practices. - Experience working with customers in a consulting or pre-sales role. Company culture As an organization, we thrive on diversity and self-management, orienting ourselves on Agile and Sociocracy 3.0 principles. We emphasize transparency, collaboration, and common goals, valuing Scrum-like workflows in our tech teams. Decisions at VSHN are made collaboratively, valuing reasoned arguments over hierarchical positions - we trust in self-responsibility in everyone, in people who share the responsibility of their team, and that decisions happen with the subject-matter experts, in our teams where we face the day-to-day challenges while getting the best possible support from the wider organization. Read more about how VSHN is unique in our handbook - one example of how much we value Transparency and live open source as an organization. What we offer - VSHN offers awesome benefits and great colleagues. - If you’re interested, you can grow into new roles by taking on additional responsibilities, working within other roles, or even changing teams over time. - We live in a culture that enables working remotely and from home (even before COVID-19), we have mandatory on-site events a few times a year, and in general, we also enjoy meeting at the office to connect and socialize. - Like all VSHNeers, you’ll receive a fixed monthly salary and phantom stock options in the company in a fully transparent salary system. Does this sound interesting? Then apply now, and let’s meet for a casual (virtual) cup of coffee soon Please note: we don’t work with recruitment agencies, and we’re looking for people with permission to work in Switzerland (Swiss/EU citizens and Swiss residents/work visa holders).