Business Process and Systems officer

vor 1 Monat

Genève, Schweiz Hays AG Vollzeit
Business Process and Systems officer (m/f/d)Our many years of recruitment experience and specialist knowledge of the recruitment market make us a strong partner to have by your side. We maintain intensive relationships with customers across all industries and so can provide specialists with exciting projects and attractive job opportunities. Whether it's working within an international group or with a regional market leader: we look at your interests and experience to locate just the job to suit you. With us, you will find the right working environment - completely free of charge. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.

Description

  • Monitor A2F processes, undertaking trend and root-cause analysis to identify areas for improvement
  • At the time of a Launch, develop and revise procedures in consultation with business sub-process owners
  • Develop and revise process maps and RACIs as processes and procedures change
  • Identify opportunities for automation and simplification throughout the funding cycle; assess potential solutions; coordinate and support implementation
  • Consolidate the system knowledge, collect lessons learnt and provide recommendations for future improvements as enhancements or in a launch
  • Track current and propose future operational systems needs and provide assessment of resource needs and benefits
  • Lead the development of A2F business requirements/user stories; coordinate with IT on solutions development
  • Ensure smooth operations of the existing systems, within system design feasibility
  • Provide on-going operational and strategic suppor to business users to enable complete and on-time funding request and grant submission through the Grant Operating System
  • Develop change management plan and materials for process and systems changes to ensure a high level of user knowledge improvement is reached to reduce number of issues raised

Profile

  • University degree in finance, business administration, information technology, information management, engineering or other relevant area with strong quantitative component
  • Experience with business process analysis and improvement
  • Experience with project management
  • Experience coordinating between cross-divisional teams
  • Experience with functional design of IT solutions for business end-users
  • Experience in systems support for business end-users
  • Experience in establishing and managing productive partnershipsthrough strong interpersonal skills, tact and diplomacy
  • Excellent computer skills including PowerPoint, Word and Excel in a Microsoft Windows environment
  • Ability to generate reports and conduct analysis using data from central system
  • Solution-oriented root cause analysis, including the ability to create business-relevant appropriate and creative solutions

Job Offer

  • A very renowned company
  • Continuous support during the assignment
  • You will work in an international environment

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