Customer Experience Coordinator
Vor 5 Tagen
Überblick:
**Customer Service Coordinator located in Switzerland (all*)**
Pensum: 80-100%
Arbeitsort: Fällanden
Abteilung: Commercial Excellence Operations
Vertragsbeginn: asap
The Customer Service Coordinator is the interface to our internal and external customers and is responsible for ensuring that customer satisfaction is the focus, from the pre-qualification of the initial enquiry to the order entry and follow-up.
- You will be responsible for receiving and answering customer enquiries by telephone, following up, and pre-qualifying all incoming enquiries
- You will support the quotation and order teams to ensure smooth and transparent communication
- You will support the sales and service team
- You will ensure the pre-qualification and sorting of customer complaints
Aufgaben/Verantwortlichkeiten:
The main duties of the Customer Service Coordinator include:
- Monitor and pre-qualify all incoming inquiries
- Open Salesforce cases and set to appropriate person/department
- Monitor tender websites and portals
- Create letters of credit and bank guarantees
- Support Sales teams with tender submissions including collation of commercial documents
- Support the team with end-to-end communication
- Work closely with master data teams to ensure accurate data
- Work closely with Quoting Team and Order Entry Specialist Team
- Every other task to improve effectiveness apply
- Back up support for same functions for other countries
- Maintain a good working knowledge of Bruker products
Other duties may be defined which are broadly in line with the duties and objectives above.
Qualifikationen:
- You have completed a **commercial education **or similar
- You have interest in science and innovation
- You have necessarily a very **high command **of oral and written communication in** German and English (min. C1)**:
- You know how to adapt your communication to all types of interfaces
- You are familiar with the office package (Word, Excel, Outlook)
- You are self-disciplined and able to prioritise in a fast-paced business environment
- You enjoy working independently as well as in a team and you are well organised
- You are flexible, customer oriented and open-minded
- You are a problem solver
-
Customer Experience Coordinator
vor 13 Stunden
Zurich, Schweiz Bruker VollzeitÜberblick: **Customer Service Coordinator located in Switzerland (all*)** Pensum: 80-100% Arbeitsort: Fällanden Abteilung: Commercial Excellence Operations Vertragsbeginn: asap The Customer Service Coordinator is the interface to our internal and external customers and is responsible for ensuring that customer satisfaction is the focus, from the...
-
Digital Customer Experience Manager
Vor 4 Tagen
Zurich, Schweiz Habasit AG Vollzeit**Job ID**:N/A - ** Position title**:Digital Customer Experience Manager - ** Location**:Switzerland - **Site**:Zürich - ** Legal entity**:Habasut AG - **Department**:Corporate Accelerator - **Job type**:100% - ** Employment type**:Permanent - ** Shift work**:N/A **Role description** The owner of the role is accountable for everything related to the...
-
Delivery Operations Coordinator, Zurich
vor 1 Woche
Zurich, Schweiz Lucid Motors Vollzeit**Leading the future in luxury electric and mobility** At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this...
-
Zurich, Schweiz SAP Vollzeit**What we offer** **ABOUT THE ROLE** We drive IT modernization and enable rock-solid system operations of CX web channels while managing our available resources. Ensure high availability of SAP Customer Experience Applications Manage within given resources and automate key Customer Experience operational processes (e.g. Deployments, Test Automation)...
-
Technical Coordinator
vor 13 Stunden
Zurich, Schweiz Modis VollzeitFor one of our clients in the Zug area we are currently looking for a Technical Coordinator with an IT background for a project with a 12 Months duration. **Responsibilities: - Managing and coordinating 3rd level support with internal and external suppliers - Driving preventive maintenance, updates and upgrades proactively - Gathering and analyzing of user...
-
Delivery Operations Coordinator, Zurich
vor 1 Woche
Zurich, Schweiz Lucid Motors VollzeitAt Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic...
-
Customer Service Coordinator 60-80%
Vor 3 Tagen
Zurich, Schweiz Siemens Mobility Vollzeit**Job ID**: - 366468**Company**: - Siemens Healthineers International AG**Organization**: - Siemens Healthineers**Job Family**: - SCM-Procurement / Supply Chain Logistics**Experience Level**: - Experienced Professional**Full Time / Part Time**: - Part-time**Remote vs Office**: - Office/Site only**Contract Type**: - Permanent- Willst du die Zukunft...
-
Workplace Experience Coordinator
Vor 2 Tagen
Zurich, Schweiz Scandit Vollzeit**Workplace Experience Coordinator** **Scandit Zurich** **Imagine the what. Build the how.** Scandit gives people superpowers. Whether enabling delivery drivers to make quicker deliveries, matching a patient with their medication or allowing retailers to make store operations more efficient, our technology automates workflows and provides actionable...
-
Digital Product Manager
Vor 6 Tagen
Zurich, Schweiz Newcruitment Vollzeit**OPPORTUNITY WITH HIGHER PURPOSE** You can become part of the team building from scratch the next-generation digital universal bank for the Swiss Market. The company will be data and tech-driven with core competence and a focus on sustainability. We envision establishing the leading sustainable finance platform in Switzerland - which will be highly data...
-
Logistics Coordinator
vor 13 Stunden
Zurich, Schweiz Perry Motor VollzeitWe are looking for a hard working Logistics Coordinator to manage and supervise the supply chain operations by ensuring a smooth process and effective distribution of products.of our products and services. **Duties and Responsibilities** - Plan, implement and oversee supply chain operations - Ensure all the assets and supplies are used efficiently - Conduct...
-
Training Coordinator
Vor 7 Tagen
Zurich, Schweiz SR Technics VollzeitIn addition, the training coordinators must represent each other in the specialist areas. Therefore, care must also be taken that the functional training coordinator attends the training meetings with the learning workshops and cooperates with them. Your tasks - Responsible for the onboarding process - Coordination and contact for the practical trainers. -...
-
Workplace Experience Coordinator
Vor 2 Tagen
Zurich, Schweiz Scandit Linkedin Vollzeit**Scandit Zurich** **Imagine the what. Build the how.** Scandit gives people superpowers. Whether enabling delivery drivers to make quicker deliveries, matching a patient with their medication or allowing retailers to make store operations more efficient, our technology automates workflows and provides actionable insights to help businesses in a variety of...
-
Lead Customer Experience, 80-100%
vor 1 Woche
Zurich, Schweiz Denteo AG VollzeitOur team develops one of the world’s finest digital management solutions for dentists and their patients. Today Denteo is used in more than 250 clinics with hundreds of daily users. We continue our rapid growth in Switzerland and expand to new markets abroad. This guarantees attractive challenges across all our activities. One reason for our growth is...
-
Customer Experience Manager
Vor 3 Tagen
Zurich, Schweiz Air Canada Vollzeit**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Actively support and supervise the daily Operations of Zurich Airport to ensure safe and secure and...
-
Operations Coordinator
vor 13 Stunden
Zurich, Schweiz Tiffany & Co. VollzeitTiffany & Cothe name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For more than 180 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build...
-
Praktikant New Business
Vor 2 Tagen
Zurich, Schweiz local.ch Vollzeit**Wir sind** Gipfelstürmer:innen, Innovationstreiber:innen, Kundenversteher:innen, KMU-Begeisterer **und bieten dir ein spannendes Arbeitsumfeld mit diesen Tätigkeiten**: - Aktive Mitgestaltung der Customer Experience Strategie, sowie der gesamten B2B Customer Journey - Durchführung von Markt - und Brancheanalysen - Pflege und Konzeption von...
-
Lab Coordinator
Vor 3 Tagen
Zurich, Schweiz Experis Vollzeit**Lab Coordinator** Experis Switzerland is looking for a **Lab Coordinator**. It is a contract position based in Zürich at a large international company with a focus on Virtual & Augmented Reality. Do you have the right skillset and can start immediately, read on and apply! **Location: Zürich** **Start Date: ASAP** **Duration: indefinite** **Must...
-
Payroll Coordinator
vor 13 Stunden
Zurich, Schweiz SR Technics VollzeitYour tasks - Active collaboration and support in the Digitalization Project of HR processes for the complete employee life cycle, related to payroll topics - Workstream lead for the implementation of a new payroll system - Process absence records from UKA into the payroll system (e.g., illnesses, accidents, unpaid leave) - Check payroll information for...
-
Zurich, Schweiz coni+partner AG VollzeitOur client is the Asset Management division of an international bank in Zurich. We are looking for a market analyst and client support coordinator (m, f, d) as a Coordinator Client Material Alternative Investment Tasks Responsible for supporting Institutional Sales of Alternative Investments (Private Markets, Hedge Funds) in the production of...
-
Customer Experience
Vor 3 Tagen
Zurich, Schweiz Teads VollzeitTeads are looking for a customer experience (AdOps) intern to join our amazing team in Zurich, Switzerland. As a member of our operations team, you will help manage advertising campaigns and maintain relationships with advertisers and agencies. **Activation and Delivery** - Help with the setup of online advertising campaigns - Assist in performance reports...