Team Lead Account Management

vor 2 Wochen

Zürich, Schweiz Computershare Vollzeit

**Senior Consultant Account Management**
Location**:Zurich, Switzerland (hybrid)**

**In this position, you’ll be based in the Warsaw office for a minimum of three days a week, with the flexibility to work from home for some of your working week.**Find out more about our flexible work culture at computershare.coM/Flex.**

**Are you ready for the next step in your career?**

To strengthen our team in Zurich, we are looking for a Senior Consultant in Account Management with excellent communication skills and assertiveness. Are you technically savvy and like to work with clients? Does this sound like you? Then we would like to learn more about you.

**We love what we do, you can too**

At Equatex we’re global citizens, collaborators, experts and innovators. Our culture is based on an ethos of partnership, and with us you’ll be challenged to work hard, but also be supported to reach your full potential.

**We give you a world of potential**

Working at Equatex, you’ll find a workplace where trust and mutual understanding are highly valued, and you’ll see that we’re an employer that’s committed to doing the best for employees, clients, business partners, shareholders and our community. Our focus on customer needs drives our innovation mind-set and underlines the quality of our services. We love what we do, and at Equatex, you can too.
Why Equatex?

Equatex works with the world’s leading companies to provide cutting edge technologies, service and expertise to simplify their international compensation plans. With the latest cloud technologies and market leading financial reporting capabilities, we enable companies to deliver engaging compensation schemes across borders, languages and currencies.

Equatex is now part of the Computershare group, enabling us to continue to deliver and develop our in-depth expertise and service on a truly global scale.

**A role you will love**

In this high-profile role, you will primarily focus on key client initiatives and strategic projects within the German and Swiss markets, while also supporting new business from an Account Management perspective.
Your responsibilities will include client relationship management, project management oversight, and a deep understanding of regional specifics for Plans. Advanced knowledge of our proprietary system, EquatePlus, is essential. You will engage with senior stakeholders from some of our most valuable EMEA clients, overseeing strategic projects. Additionally, you will represent Account Management in business development initiatives, new product releases and support the onboarding of new clients.

Furthermore, you will contribute to operational improvements by participating in strategic initiatives aimed at delivering operational efficiencies across the organization.

**Main Duties**:

- Support new business and onboarding of new clients, in coordination with internal stakeholders (Sales, Relationship Managers, Business Consultants).
- Act as a key contact for training, mentoring, and developing Account Management team members.
- Assess the impact of new system features and product releases, plan and manage their rollout into BAU.
- Attend client meetings to consult with existing and new clients during implementation or BAU phases, offering new solutions and sharing best practices to improve current operating models.
- Train new clients in all aspects of plan administration using EquatePlus.
- Serve as the SME for clients (in particular German clients) with an in-depth technical understanding of system processes.
- Provide consulting and expertise on German market-specific topics (FIFO, German taxes, MIFID, automated tax refunds, technical interface with our banking partner).
- Assist internal stakeholders (IT, Account & Relationship Management, Operations, and Sales) with solutions or system functionalities related to industry requirements.
- Support the analysis of client plans and develop comprehensive solutions in close cooperation with relevant internal and external stakeholders to set up system configurations and underlying processes.
- Participate in high-profile sales pitches when needed.
- Be engaging - you have excellent interpersonal and communication skills including strong negotiating and influencing skills
- Have pride in your work - you possess good time management and organisation skills and pay attention to detail
- Be knowledgeable - you understand our client’s requirements and the importance of commercial awareness
- Be responsible - You will be fully accountable for your portfolio of clients, ensuring the successful execution and delivery of all projects within the scope of client services.
- Have worked in the financial industry would advantageous or have an education with a business background understanding financial markets.

**Rewards designed for you**

**Global opportunities.**Everyone here has the opportunity to grow through on-the-job training, access to comprehensive learning resources and career development su

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