Director - Tour Director Department
Vor 4 Tagen
EF Education First, the World Leader in International Education, is looking for an accomplished professional to strengthen our Tour Director Department. As **Director of the **Tour Director (**TD**)** Department**,** **you will play an important role in managing the central teams dedicated to support the Regional Offices and the Tour Directors worldwide. You will also be in the driving seat of shaping how the infrastructure of support for TDs and Regional Offices will develop further in line with our business strategies and objectives. If you are energized and inspired by the challenges of this important leadership role, we want to hear from you.
**The Role**
As Director of the TD Department, you will oversee a team of Specialists working to support EF Tour Directors and Regional Offices worldwide. The team of specialists is located in the EF Zürich office. Their areas of responsibility cover Tour Director communication and engagement and Tour Director tech support. The team is also responsible for initiating, driving and implementing process improvements with various stakeholders within and outside of the company. Your role is to manage and coordinate the Tour Director Department tasks and ensure relevant information sharing. With close collaboration with the Vice President of Tour Director Operations, you are responsible for the prioritization of tasks and to represent the Tour Director perspective through active participation and drive in process improvement initiatives. You should expect international travel on 5-10 occasions per years.
**Desired experience and qualifications**:
- Excellent organizational skills
- Documented experience from project management
- Proven people leadership and staff management experience
- Excellent interpersonal and communication skills
- Strong analytical mindset
- Strategic mindset whilst actively engaged to run day-to-day priorities
- Strong business acumen and entrepreneurial spirit
- Excellent command in English, written and spoken.
- Bachelor’s degree or higher in business, communication, or similar
To be considered for this role, applicants must either be EU nationals or have the legal right to live and work in the European Union.
**Why you will love working with us**
People at EF make things happen. We encourage you to take full ownership of your work, regardless of your level or experience. EF team members often say we operate like the world’s largest startup because this boundless entrepreneurial spirit is built into our organization’s DNA.
EF offers a wide range of benefits ready for our team members to enjoy during weekends, after work and with friends & family, including:
- Discounted passes to local destinations and tourist hot-spots such as mt. Titlis or Kunsthaus Zurich.
- Full reimbursement of the SBB ‘halb-tax’ travel card, covering country-wide public transportation.
- Free membership for our newly built gym or get involved with our variety of sports teams.
- Seasonal and monthly office events including holiday parties, ski trips and pay-day happy hours.
- Discounts on a wide range of local restaurants, shops, hotel stays and EF products.
- 15% off in-house childcare service
**About EF**
If you ask anyone at EF what they like most about their work, you will usually hear the same answer: the people. Visit any of our offices or schools, and you’ll find the same welcoming, energizing, and fun atmosphere — because our people are the heart of everything we do. We support one another, cheer each other on when we win, and learn together when we fail.
Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.
When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.
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