Lead Global HR Services

vor 3 Wochen

Basel, Schweiz Bruker Vollzeit

Überblick:
Pensum: 80-100%

Location: Fällanden (CH) oder Ettlingen (D)

Devision: Human Resources

Starting date: by agreement

Aufgaben/Verantwortlichkeiten:
The Lead of the Global HR Service Center ensures efficient execution of all HR related administrative services while keeping a cooperation with HR Business Partners and the HR Center of Excellence ensuring service consistency throughout the entire Bruker BioSpin organization. In addition to managing the Global HR Service Center, he/ she is accountable for designing and running a sustainable compensation and benefit program.

**LEADING THE GLOBAL HR SERVICE CENTER**
- The Global HR Service Center is accountable to provide accurate and timely processing of HR transactions. It is the first and only point of contact for all incoming inquires, issues, and work requests related to HR administration and transactions.
- In the role of a Global HR Service Center Lead he/ she oversees the service department team of BBIO. The major duty is to handle that team's activities, which includes handling customer service interactions, diagnostics, repairs, upgrades, reports, and refurbishments.

Key tasks of the Global HRS are:

- provide employees with accurate, consistent and timely responses and explanations regarding
- HR related questions and issues on policies, processes and procedures, with the goal to solve
- the question or issue at the first initial contact, e.g., payroll, compensation & benefits, etc.
- oversee and manage request from employees, managers, leaders and HR staff regarding
- benefits, HR questions, payroll, onboarding, performance management, reporting.
- process benefits and HRIS data including, but not limited to, leave of absence date information,
- general benefit changes and verification of employment requests.
- troubleshoot and resolve issues ranging from simple to moderate questions, using relatively
- thorough knowledge of HR policies and procedures and internal HR processes.
- uphold HR service standards (policies, processes, procedures).
- conduct transactions and data updates within the HR Systems.
- respond to basic HR Service Center inquiries related to associate benefit coverages, leave of absence policies and employment information.
- maintain SAP records by accurately processing personnel and organizational transactions in a timely manner

**RUNNING A SUSTAINABLE COMPENSATION AND BENEFITS PROGRAM**
- In his/ her role as a Compensation and Benefits Manager he/ she plans and coordinates BBIO´s compensation plans and benefit packages. He/ she will work closely with BBIO´s stakeholders, review and update existing benefit and compensation-related policies, and ensure these comply with current legislation.
- Design and implement a compensation & benefit strategy and guideline based on BBIO Business and HR Strategy that matches our work and organizational culture.
- Define and update job grading incl. title policy according to BBIO competence model, which he/ she also designs and develops.
- Monitor competitive wage rates to develop or modify compensation plans.
- Design fair and attractive bonus programs.
- Assess employees needs by conducting organizational surveys.
- Conduct salary and labour market research to define benchmarks and ensuring competitive compensation and benefit packages.
- Evaluate how effective the benefit packages are in terms of employee satisfaction.
- Ensure our compensation plans comply with the relevant legislations.
- Create and analyse job descriptions evaluations and classifications.
- Responsible for the planning and execution of annual salary reviews.
- Keep abreast with new trend and best practice in the field.
- Ensure that compensation practices are in compliance with current laws and regulations.
- Conduct or oversee periodic audits (e.g., SOX, ISO, etc.), prepare and present reports.

Qualifikationen:

- A master's degree in Business Administration, Law (Labor Law) lor Psychology (industrial & organizational Psychology, Business Psychology), preferably with a focus on Human Resource Management
- Preferably further education in HR Services / Operations Management
- At least 5 years of professional experience in HR service management e.g., Head of HR Operations / Services or similar role
- Profound understanding of HR processes and HR systems along with e.g., payroll and data management tools
- Solid knowledge about compensation and labor regulations along with regulatory laws and best HR practices within the local region
- Solid track record of streamling and delivering HR service excellence
- Good knowledge of labor legislation
- Experience in SAP Success Factors
- Solid knowledge of MS-Office, especially Excel
- Efficient way of working with high quality standards
- Team player and excellent organizational skills
- Fluent in German and English (written and spoken)
- Strong quantitative and analytical skills
- Strong communication skills

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