Retail Leadership Program

vor 3 Wochen


Zurich, Schweiz Christian Dior Couture Vollzeit

**Position**:
“_Whatever you do — for work or pleasure — do it with passion Live with passion” _Christian Dior

We are looking for empathic and agile talents with passion and drive for our boutiques in Central Europe.

Working with the in-store management team, the Junior Manager has to learn the day-to-day management of the sales team and ensuring the highest level of customer service throughout the store in line with Christian Dior expectations. During this 18-months program, the Junior Manager will be coached, trained and developed in all different phases to become a Retail Manager at Christian Dior.

**TASKS & RESPONSIBILITIES**

**Sales Performance**
- Maximize sales and measure sales performance and conversion rates on a daily basis
- Assist in assigning and monitoring sales goals of Sales Associates
- Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates
- Facilitate proper communication between management and associates

**Clientele Service and Management**
- Participate in the coordination of sales promotion activities, which include seasonal sales, trunk shows, contests, including proper use of in-store signs advertising sales and promotions
- Train the team on optimizing Capture Rate and After Sale do develop personal customer database

**Product and Stock Management**
- Gather merchandise for transfers, damages, and returns-to-vendor (RTV’s)
- Oversee and participate in department inventories
- Monitor proper pricing of merchandise
- Minimize stock losses

**Profile**:

- You are an empathic and agile talent, that has already discovered the field of retail or hospitality for at least two years
- You can build relationships and to effectively contribute to manage sales staff toward achievement of sales and clienteling objectives
- You have a sense of initiative and commercial creativity with fashion sensitivity
- Strong interpersonal, communication, organization and follow-through skills are your strength
- You see the potential to grow within the structure to become a manager
- You speak German and English, another language on top is a plus
- You are agile and willing to relocate abroad within Central Europe as its part of our program

**Additional information**:
**What we offer you**

The opportunity to join the LVMH Group (Louis Vuitton Moët Hennessy), the world leader in high-quality and luxury products. We are working in an international environment with passionate people and amazing development opportunities - as we follow the lifelong learning approach.



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