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Customer Service Representative

vor 1 Monat


Zurich, Schweiz UEZ Swiss AG Vollzeit

Working as part of our customer service team, you will work across customer issues while delivering the very best in customer experience. You don't have to be a genius at trading, in fact we want people who are passionate about creating the best experiences for our clients and we will teach you the rest

**REQUIREMENTS**
Does this sound like you?

1. You love learning and working as part of a team
2. You are passionate and curious about financial trading and problem solving
3. You are passionate about delivering exceptional customer service
4. You enjoy being part of group projects and forming incredible relationships
5. You love fixing problems and educating clients

What will you be doing?

2. Receive requests for assistance and support and respond with the utmost
professionalism possible according to the company's guidelines.
3. Represent the company and product at the highest possible level and provide a
"WOW" professional and service experience
4. Receive personalised development and coaching
5. Take part in weekly and monthly recognition and reward programs
6. Make an impact and contribute to our business success and the success of our
clients
7. Work with the best in the biz from around the world
8. Go the extra mile to resolve all challenges

You must:
1. Speak English fluently. Additional languages are a big plus
2. Ideally have experience in dealing with customers
3. Be motivated to learn
4. Have Resilience & Be Adaptable
5. Love problem-solving and helping people

A typical day at UEZ Markets Customer Service
1. Delight customers in every engagement
2. Learn about our tech and how to resolve issues
3. Collaborate with internal and external teams
4. Work with hands on CS Leaders who are deeply passionate about service and your
development
5. Celebrate the wins with your teammates 6. Work in an incredible office with truly
talented people - We only hire the best

**Job Types**: 10-20%, 20-40%, 40-60%
Part-time hours: 42 per week

**Salary**: CHF505.00 - CHF2,525.00 per month

Schedule:

- 8 Hour Shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay
- Vacation money

Ability to commute/relocate:

- 8001 Zürich, ZH: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- English (required)

Work Location: One location


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