Client Manager

vor 3 Wochen


Basel, Schweiz UBS Vollzeit

Schweiz - Nordschweiz
- Business Management, Administration & Support, Kundenberatung / Relationship Management
- Personal & Corporate Banking

**Automatischer Stellencode**
- 257091BR

**Stadt**
- Basel

**Job-Typ**
- Vollzeit, Teilzeit

**Ihre Rolle**
- Schätzen Sie den schriftlichen Kundenkontakt? Möchten Sie in einem dynamischen Team arbeiten? Haben Sie Interesse an zukunftsorientierten Technologien? Wir suchen Client Manager für den Support unserer Unternehmenskundenberater/innen. Sie werden:
- die Bedürfnisse unserer Unternehmenskunden erkennen
- lösungsorientiert und kompetent die Aufträge und Anfragen unserer Kundschaft und Kundenberater/innen erledigen
- laufend die Kundendaten aktualisieren und deren Qualität sicherstellen
- Pendenzen überwachen und bearbeiten

**Ihr Team**
- «Wir unterstützen unsere Kunden bei der Abwicklung ihrer Bankgeschäfte»
- Sie arbeiten im Team Betreuung Unternehmenskunden im Contact Center Switzerland in Basel. Mit rund 500 Mitarbeitenden übernimmt das Contact Center Switzerland (CCS) an vier Standorten eine Vielzahl von Dienstleistungen und Beratungen im telefonischen, administrativen und digitalen Bereich. Innerhalb des CCS wird die Weiterentwicklung aktiv gefördert, es bestehen interessante Entwicklungsmöglichkeiten innerhalb UBS.

**Ihre Fähigkeiten und Erfahrungen**
- eine abgeschlossene Banklehre oder eine gleichwertige Ausbildung
- Erfahrung im Bank-, Firmenkundengeschäft, Vertrieb oder Kunden-Service
- Spass an der Arbeit in einem dynamischen Umfeld und Interesse am Kundenkontakt
- Fähigkeit, komplexe Sachverhalte mündlich darzulegen
- Routine im effizienten Einsatz von IT und Tools
- fliessendes Deutsch und Beherrschung einer weiteren Sprache (E / F)
- Empathie, Belastbarkeit und Flexibilität im Umgang mit unterschiedlichen Kundenbedürfnissen

**Über uns**
- UBS ist die weltweit grösste und einzige wirklich globale Vermögensverwalterin. Wir sind in vier Geschäftsbereichen tätig: Global Wealth Management, Personal & Corporate Banking, Asset Management und Investment Bank. Unsere globale Reichweite und die Breite unserer Expertise heben uns von unseren Mitbewerbern ab.
- Mit mehr als 70 000 Mitarbeitenden sind wir an allen wichtigen Finanzplätzen in mehr als 50 Ländern präsent. Wollen Sie dazugehören?

**Wie wir einstellen**

**Werden Sie Teil unseres Teams**
- Vom Sammeln neuer Erfahrungen in verschiedenen Rollen bis hin zum Erwerb neuer Kenntnisse und Fähigkeiten, bei UBS wissen wir, dass grossartige Arbeit nie alleine geleistet wird. Wir wissen, dass es unsere Mitarbeitenden mit ihren einzigartigen Hintergründen, Fähigkeiten, Erfahrungen und Interessen sind, die unseren anhaltenden Erfolg vorantreiben. Gemeinsam erreichen wir mehr.
- Sind Sie bereit, Teil von #teamUBS zu sein und etwas zu bewirken?

**Kontaktangaben**
- UBS International Recruiting

**Rechtshinweis**
- UBS ist ein Arbeitgeber, der Chancengleichheit fördert. Wir respektieren jeden Mitarbeiter als Individuum sowie unterschiedliche Kulturen, Perspektiven, Fähigkeiten und Erfahrungen unseres Personals.



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