Food & Beverage Manager Cdd 3 Months
vor 4 Wochen
About us
At **Crowne Plaza® Hotels & Resorts**, we embrace the new world of business and understand that modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.
Crowne Plaza Geneva is always looking for people who consistently excel in their role and are committed to providing an exceptional stay to its guests: people who create a trusting relationship, encourage success and make a difference.
Awarded the Great Place to Work certificate since 2021, **Crowne Plaza Geneva** is proud to offer an inclusive, supportive and stimulating work environment. Our diverse team is the secret to our success. We encourage each and every one to develop their potential through internal mobility opportunities, training and on-the-job learning.
Your day-to-day
Join us as our new F&B Manager:
Your main duties will be to:
About us
At **Crowne Plaza® Hotels & Resorts**, we embrace the new world of business and understand that modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.
Crowne Plaza Geneva is always looking for people who consistently excel in their role and are committed to providing an exceptional stay to its guests: people who create a trusting relationship, encourage success and make a difference.
Awarded the Great Place to Work certificate since 2021, **Crowne Plaza Geneva** is proud to offer an inclusive, supportive and stimulating work environment. Our diverse team is the secret to our success. We encourage each and every one to develop their potential through internal mobility opportunities, training and on-the-job learning.
Your day-to-day
Join us as our new Food & Beverage Manager:
Your main duties will be to:
- Manage F&B operations and the F&B teams in the different services: Restaurants, Bar, Room Service and Banqueting.
- Maintain and improve the quality of the guest service within the F&B outlets according to our Standard Operating Procedures.
- Manage and follow up any guest complaints. Analyze guest insights to identify and meet customer expectations and build on guest loyalty.
- Prepare the budgets, business plan and objectives for the F&B outlets with the Hotel Managers.
- Ensure the follow up and provide the analysis of the productivity, the turn over, the number of covers.
- Participate to the elaboration of the menus, the presentation of the buffet and the advertisement on our F&B activities.
- Follow up the sales in the F&B outlets and set up all the actions to increase them.
What we need from you
With a degree in Hospitality Management, you have minimum 2 years of experience in a similar position within a hotel establishment of the same category (4- or 5-star) with a solid operational background.
You are fluent in French and English. Mastering another foreign language of one of our target markets (Germany, China, India, Italy, Middle East, Netherlands, Russia) is highly desirable.
Knowledge of Micros/Simphony is a plus.
You are acknowledged for your guest service orientation, your reactivity and your capacity to anticipate guests’ needs. You like working in a fast-paced environment and are flexible. You aim to share your passion and knowledge with your guests and your team.
This position is opened to Swiss citizens and work permit holders as well as EU passport holders.
What we offer
We’ll reward all your hard work with a great salary and benefits - including a great room discount and superb training.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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