Reservations Agent

vor 3 Wochen

Geneve, Schweiz Hilton Vollzeit

Reservations Agent

**Reservation Agent**

Hilton Geneva Hotel & Conference Centre

Close to Geneva Airport, we are1 kmaway from Geneva Lake and 30-minfrom theworld'sbest ski slopes.

Weoffer496 rooms,3restaurants,aLivingWellHealth Club with itslargest indoor pool of Geneva and more than5'500m2 ofconference andevent space. AtHilton Geneva Hotel & Conference Centre,we are proud towelcome our guest in the largesthotel of Switzerland We are looking forthe best talentsready to share the lightand the warmth of hospitality and joinourinternational group for a meaningful career.

**Whatis itlike to work for Hilton?**
- For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its.Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day,

**What will you work on at Hilton Geneva?**

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.

As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:

- Convert, quickly, inquiries into contracted business
- Respond, positively, to sales inquiries to develop future sales leads
- Identify sales leads, as appropriate
- Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
- Provide prompt and efficient service while maintaining the hotels brand standards

**What makes us a good match?**

At Hilton Geneva, we live and work every day by our six core values:Hospitality,Integrity,Leadership,Teamwork,Ownership andNow. If theyreasonatewith you,let'smeet

For this specific job opportunity, we would value the following skills,experienceand attitude:

- A passion for delivering great customer service
- Ability to sell and do suggestion if needed in the reservation process
- A highly professional telephone manner and excellent communication skills
- Outstanding administration and organizational skills
- Computer proficiency
- Comply with hotel procedures

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in a Reservations environment (in hotel or agencies)
- Degree in business or hospitality
- Positive attitude
- Good communicationskills
- Committed to deliveringhigh levelsof customer service
- Flexibility and able to adapt to a range of different work situations
- French, English and a third language as a plus

**What are the next steps?**
- Our HR team willget in touch withyou for a first phone call if we feel we are of a good match,
- As a next step, we would plan an interview with our Director of Sales andCommercial Director
- You may then go through an online behavioral assessment to understand a bit more about yourself and you will finally meet with our Hotel General Manager.
- Any question left? Please reach out to us at

  • Reservations Agent

    vor 2 Wochen

    Geneve, Schweiz Marriott International, Inc Vollzeit

    **Job Number** 23072291 **Job Category** Reservations **Location** The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...

  • Reservation Agent

    vor 2 Monaten

    Geneve, Schweiz Sales - Hotel d'Angleterre Vollzeit

    With a privileged location on the shores of Lake Geneva and a breathtaking view of the famous jet d'eau and Mont Blanc, the Hotel d'Angleterre elegantly combines British charm with legendary Swiss hospitality. An ideal blend of understated sophistication with a passion for service, this boutique hotel offers guests 45 uniquely decorated rooms and suites, all...

  • Reservation Agent

    Vor 7 Tagen

    Geneve, Schweiz Sales - Hotel d'Angleterre Vollzeit

    With a privileged location on the shores of Lake Geneva and a breathtaking view of the famous jet d'eau and Mont Blanc, the Hotel d'Angleterre elegantly combines British charm with legendary Swiss hospitality. An ideal blend of understated sophistication with a passion for service, this boutique hotel offers guests 45 uniquely decorated rooms and suites, all...

  • Reservation Agent

    vor 1 Woche

    Geneve, Schweiz Hotel d'Angleterre (On the shore of Lake Geneva) Vollzeit

    Bénéficiant d’une situation privilégiée au bord du lac Léman et d’une vue imprenable sur le célèbre jet d’eau et le Mont Blanc, l’Hôtel d’Angleterre conjugue avec élégance le charme et le caractère britanniques et l’hospitalité suisse légendaire. Mariage idéal de sophistication discrète et de passion pour le service, ce boutique...

  • Reservations Manager

    vor 4 Wochen

    Geneve, Schweiz Hilton Vollzeit

    **What is it like to work for Hilton?** - For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “ **to fill the earth with the light and warmth of hospitality** ”...

  • Reservation Manager

    vor 2 Wochen

    Geneve, Schweiz Ultima Collection Vollzeit

    **À propos de nous**: Ultima Collection is a collection of ultra-luxury properties, including villas, residences, chalets and spas, as well as a 5-star boutique hotel. Whether our customers want to retreat to the warmth of the Alps or enjoy an aperitif with the family by the Mediterranean, our hotel escapades have been designed to make them feel at home...

  • Agent de Reservations

    vor 2 Wochen

    Geneve, Schweiz Marriott International, Inc Vollzeit

    **Numéro de l'Emploi** 23072291 **Catégorie d'Emploi** Reservations **Lieu** The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management - Marriott International souscrit au principe de...

  • Agent de Réservations

    vor 1 Woche

    Geneve, Schweiz Marriott International, Inc Vollzeit

    **Job Number** 24103869 **Job Category** Reservations **Location** Geneva Marriott Hotel, 1 Chemin Du Ruisseau, Geneva, Switzerland, Switzerland VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Agent de Réservations

    vor 4 Wochen

    Geneve, Schweiz Marriott International, Inc Vollzeit

    **Job Number** 24076565 **Job Category** Reservations **Location** The Ritz-Carlton Hotel de la Paix Geneva, Quai du Mont-Blanc 11, Geneva, Switzerland, Switzerland VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...

  • Business Lounge Agent H/F

    vor 1 Monat

    Geneve Aéroport, Schweiz Randstad Vollzeit

    Are you passionate about delivering excellent customer service? Is ensuring customer satisfaction a top priority for you? Position: Business Lounge Agent 80% (m/f/x) Key Responsibilities: Provide outstanding customer service to high yield passengers to enhance customer satisfaction and foster loyalty. Improve customer experience in the lounge to...

  • Business Lounge Agent H/F

    Vor 5 Tagen

    Geneve Aéroport, Schweiz Randstad Vollzeit

    Are you passionate about delivering excellent customer service? Is ensuring customer satisfaction a top priority for you?Position: Business Lounge Agent 80% (m/f/x)Key Responsibilities:Provide outstanding customer service to high yield passengers to enhance customer satisfaction and foster loyalty. Improve customer experience in the lounge to strengthen...

  • Business Lounge Agent H/F

    vor 2 Wochen

    Geneve Aéroport, Schweiz Randstad Vollzeit

    Are you passionate about delivering excellent customer service? Is ensuring customer satisfaction a top priority for you?Position: Business Lounge Agent 80% (m/f/x)Key Responsibilities:Provide outstanding customer service to high yield passengers to enhance customer satisfaction and foster loyalty. Improve customer experience in the lounge to strengthen...

  • Business Lounge Agent H/F

    vor 2 Monaten

    Geneve Aéroport, Schweiz Randstad Vollzeit

    Are you excellent customer service oriented ? Is customer satisfaction an obligation for you? For one our big client, we are looking for : Business Lounge Agent 80% (m/f/x) Key ResponsibilitiesIn line with the client Quality Standards, provides an excellent customer service tothe client high yield passengers in order to ensure optimal customer satisfaction...

  • Business Lounge Agent H/F

    Vor 5 Tagen

    Geneve Aéroport, Schweiz Randstad Vollzeit

    Are you excellent customer service oriented ? Is customer satisfaction an obligation for you? For one our big client, we are looking for : Business Lounge Agent 80% (m/f/x) Key ResponsibilitiesIn line with the client Quality Standards, provides an excellent customer service tothe client high yield passengers in order to ensure optimal customer satisfaction...

  • Business Lounge Agent H/F

    vor 3 Wochen

    Geneve Aéroport, Schweiz Randstad Vollzeit

    Are you excellent customer service oriented ? Is customer satisfaction an obligation for you? For one our big client, we are looking for : Business Lounge Agent 80% (m/f/x) Key ResponsibilitiesIn line with the client Quality Standards, provides an excellent customer service tothe client high yield passengers in order to ensure optimal customer satisfaction...

  • Réceptionniste - Poste Tournant (H/F)

    vor 2 Monaten

    Geneve, Schweiz Hotel d'Angleterre (On the shore of Lake Geneva) Vollzeit

    With a privileged location on the shores of Lake Geneva and a breathtaking view of the famous jet d'eau and Mont Blanc, the Hotel d'Angleterre elegantly combines British charm with legendary Swiss hospitality. An ideal blend of understated sophistication with a passion for service, this boutique hotel offers guests 45 uniquely decorated rooms and suites, all...

  • Réceptionniste - Poste Tournant (H/F)

    vor 2 Wochen

    Geneve, Schweiz Hotel d'Angleterre (On the shore of Lake Geneva) Vollzeit

    With a privileged location on the shores of Lake Geneva and a breathtaking view of the famous jet d'eau and Mont Blanc, the Hotel d'Angleterre elegantly combines British charm with legendary Swiss hospitality. An ideal blend of understated sophistication with a passion for service, this boutique hotel offers guests 45 uniquely decorated rooms and suites, all...

  • Business Lounge Agent H/F

    vor 2 Monaten

    Geneve 15 Aéroport, Schweiz Randstad Vollzeit

    Are you excellent customer service oriented ? Is customer satisfaction an obligation for you? For one our big client, we are looking for : Business Lounge Agent 80% (m/f/x) Key ResponsibilitiesIn line with the client Quality Standards, provides an excellent customer service tothe client high yield passengers in order to ensure optimal customer satisfaction...

  • Business Lounge Agent H/F

    vor 2 Monaten

    Geneve 15 Aéroport, Schweiz Randstad Vollzeit

    Are you excellent customer service oriented ? Is customer satisfaction an obligation for you? For one our big client, we are looking for : Business Lounge Agent 80% (m/f/x) Key ResponsibilitiesIn line with the client Quality Standards, provides an excellent customer service tothe client high yield passengers in order to ensure optimal customer satisfaction...

  • Business Lounge Agent H/F

    vor 3 Wochen

    Geneve 15 Aéroport, Schweiz Randstad Vollzeit

    Are you excellent customer service oriented ? Is customer satisfaction an obligation for you? For one our big client, we are looking for : Business Lounge Agent 80% (m/f/x) Key ResponsibilitiesIn line with the client Quality Standards, provides an excellent customer service tothe client high yield passengers in order to ensure optimal customer satisfaction...