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Department Store Operations Manager
vor 4 Wochen
**Department Store Operations Manager**:
**Prêt à insuffler de la passion à votre carrière ?**
Leader mondial du soin et du maquillage d'origine naturelle, le groupe Clarins est avant tout l’incarnation d’une histoire familiale engagée, mue par sa passion pour l’innovation et son esprit d’indépendance. Sa raison d’être est de « rendre la vie plus belle, transmettre un monde plus beau ».
Présent dans plus de 150 pays, nous sommes aujourd’hui n°1 du soin en Europe et accélérons notre développement sur tous les autres continents, notamment en Asie et en Amériques.
Convaincus que nos 8 000 talents sont uniques, nous avons à cœur de valoriser la diversité sous toutes ses formes.
Vous voulez contribuer à écrire la suite de notre histoire ?
**Gestion opérationnelle de l’équipe terrain (55 BCs)**:
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Planning des horaires**
- Etablissement des plannings pour tous les BCs des Grands Magasins
- Coordination des missions des agences (CS & Andrea Sigrist)
- Intégration des dates de Formation dans les plannings
- Certaines réservations hôtel (stations, certaines villes)
- **Vacances**
- Etablissement et envoi des feuilles de vacances
- Vérification des dates demandées et intégration dans le planning
- Calcul du décompte de jours pour l’ensemble du personnel de vente sous payroll Clarins
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Communication au terrain**
- Correspondance et traduction (français/allemand)
- Envoi des objectifs mensuels aux BCs
- Invitations (dîners, etc), suivi et relance des inscriptions, coordination
- Anniversaires du personnel de vente
- **
Ressources Humaines**
- Enregistrement des nouveaux arrivants dans la Base Vendeuse (check-liste)
- Tenue à jour des coordonnées des BCs
- Préparation des formulaires (entretien de fin d'année, etc)
- Gestion des uniformes (tenue à jour de la liste et l'inventaire + commandes)
**Planification des promotions sur lieux de vente**:
- Coordination des réservations de promotions des:
- Grands Magasins avec le responsable Parfumerie (30 promos/an)
- Dépositaires en collaboration avec les représentants (50 promos/an)
- Saisie de toutes les promotions (GM et dépositaires) dans la Base Animation (BA)
- Préparation/soutien/animation des promotions en collaboration avec ASM/Mktg/Formation
- Mémo sur le déroulement de la promotion GM (avec input du Mktg)
- Faire valider les plans de déco aux points de vente
- Insérer les plans et photos dans la BA
- Consolider et insérer le rapport promo dans la BA
**Dimension commerciale**:
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Suivi des investissements GM**
- Etablissement du fichier Excel des salaires du mois pour les RH
- Calcul des primes à payer
- Contrôle et saisie des frais
- Vérification CA du Spa Manor GE pour calcul des commissions
- Re-facturation des salaires aux GM
- Contrôle des factures arrivant des GM
- Extraction et consolidation de données des plannings, de la base animation et du personnel de vente pour analyse de la productivité des stands
- Etablissement et suivi des PO pour le service commercial
- **
Suivi des données distributeurs**
- Consolidation mensuelle des sell out / sell in des distributeurs
- Maintenance du mapping des points de vente par distributeur
- Mise à jour mensuelle du dashboard de chaque distributeur
**_
Education/Degree : _**
Ecole de commerce ou équivalent,
**_ Technical skills : _**
MS Office pack,
**_
Languages : _**
Français & Allemand bilingue / Italien un plus,
**Soft and Leadership Skills**:
Personne analytique, organisée, communicative, ouverte, positive, orientée solutions, négociatrice.
Au sein du groupe Clarins, nous mettons tout en œuvre pour rendre la vie plus belle, à nos collaborateurs comme à nos client.es. Ainsi, en ligne avec notre ADN et les valeurs qui nous animent, nous valorisons la diversité sous toutes ses formes en proposant un environnement de travail le plus inclusif possible. Nous avons à cœur d'offrir à chaque collaborateur et collaboratrice, de façon égale, l’opportunité d’atteindre son plein potentiel.
