
Café Manager Assistant and Host
vor 3 Wochen
Monocle is seeking a café manager assistant and host to work at The Monocle Café in Zürich, where you’ll be the heartbeat of our establishment during vibrant evenings and weekends.
Your role is pivotal in crafting unforgettable experiences for our customers and your proficiency in both German and English, combined with a dynamic approach to customer service, will contribute to fostering a uniquely welcoming atmosphere.
**Responsibilities**
- Customer engagement and hosting:
Extend a warm welcome to customers, ensuring a positive and enjoyable experience.
Actively engage with patrons to enhance their overall satisfaction.
- Floor support:
Collaborate seamlessly with the café team, taking on diverse roles as needed.
Assist in taking orders, serving and maintaining a smooth flow during peak hours.
- Team collaboration:
Work closely with the café manager to uphold high standards of service.
Contribute to a positive team environment through effective communication and support.
- Event support:
Play a key role in the success of special events and promotions.
Infuse energy into themed nights, contributing to the lively atmosphere.
- Operational support:
Maintain a clean and organised café space, ensuring a pleasant environment.
Monitor and replenish supplies to support efficient operations.
- Qualifications:
Previous customer service experience in a dynamic setting.
Excellent communication and interpersonal skills.
Ability to adapt and thrive in a fast-paced team environment.
Enthusiastic attitude and a passion for delivering exceptional customer experiences.
Availability to work evening shifts, with closing times ranging from 22.00 to 23.00.
Proficiency in both German and English. Knowledge of additional languages is a plus.
**Job Types**: 100%, 80-100%
Schedule:
- 8 Hour Shift
- Evening shift
- Every weekend
**Experience**:
- Hospitality: 3 years (required)
- Supervising: 2 years (preferred)
**Language**:
- German (required)
- English (required)
Ability to Commute:
- 8008 Zürich, ZH (required)
Work Location: In person
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