Assistant Boutique Manager

Vor 2 Tagen

Zurich, Schweiz LVMH Vollzeit

**Poste**

TAG Heuer: the Swiss Avant-Garde watchmaker since 1860. Avant-garde is our culture and philosophy. Our unique heritage is built on a disruptive mindset, an innovative approach and a cool and free-minded spirit to think ahead and establish records. The TAG Heuer watches and chronographs are an authentic concentration of innovation, design and engineering for bold, self-confident people who are connected to the future.

Our slogan #DontCrackUnderPressure is more than a claim - it is a mindset. If you like challenges, out
- of-the-box thinking and team work, there is an opportunity for you as we are looking for a highly motivated:
**Assistant Boutique Manager (M/W)**

As an Assistant Manager for our boutique in Zurich, your main missions will be:
COMMERCIAL PERFORMANCE
- Optimize sales & reach the targets, in line with the objectives & guidelines shared by management (turn-over, product mix, discount monitoring)
- Optimize sales & reach the targets, in line with the objectives & guidelines shared by management (turn-over, product mix, discount monitoring)
- Monitor & analysis of the sales, follow-up the merchandise needs closely with Boutique Manager
- Assist clients in their choice, develop “up-selling” and additional sales, close the deal
- Propose new ideas to develop sales or to improve procedures

STORE MANAGEMENT
- Ensure the perfect maintenance of the boutique & the excellence of service (windows, displays, cleaning, welcoming, sales)
- Work at the cash desk, issue cash reports and documentation
- Insert information into internal company database
- Coordinate After Sales Service requests until the return of the watch

CLIENTELING
- Know your client to maximize their relationship with the brand
- Retain & upgrade your local clientele while taking full advantage of the tourist’s flow
- Participate to develop the client data base with a maximum of information & animate it to create unique experiences for the clients
- Participate to work on CRM KPI’s supported by dedicated tools & App (register, visit follow-up, reach out,)

BRAND AMBASSADOR
- Be the brand ambassador at local level & connect with local people of influence, inside & outside the boutique
- Participate to the implementation of merchandising guidelines: window animation, product presentation and catalogues
- Provide the highest level of customer service in the boutique according to brand standards
- Be aware of the brand story, advantages and technical details, inspire customers

**Profil**

You have ideally minimum 5 years of experience in sales or retail and have a very good knowledge in watchmaking and a good understanding of the luxury environment.

Fluent German, English, any other foreign languages would be an advantage.

Your open-minded spirit and self-starter attitude help you to work effectively in a fast-paced and dynamic environment. You are energetic, self-motivated and results-oriented thanks to strong organizational skills. You adapt easily to changes and you will bring up new ideas and solutions.

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