Boutique Manager
vor 2 Wochen
Code de référence: 88938**Boutique Manager**:
- Watchfinder- Zurich, ZH, CH- PermanentPourquoi Watchfinder? Depuis sa création en 2002, Watchfinder & Co. est devenu le plus grand revendeur de montres de luxe d’occasion. Avec plus de 5.850 montres disponibles parmi plus de 50 marques dont Rolex, Omega et IWC, des boutiques à travers tout le Royaume-Uni et désormais en France, et un centre de service agréé par les maisons horlogères, il n’existe pas de meilleur endroit pour trouver votre prochaine montre de luxe. Depuis le rachat du groupe Richemont en 2018, la France est le premier pays d’expansion internationale. Participez au développement de ce projet novateur, dynamique afin d’assurer le succès de l’ouverture de notre première boutique parisienne
**MAIN PURPOSE**
An exciting opportunity has become available for a meticulous and results driven Boutique Manager to lead the team in our Zurich boutique.
Demonstrating exceptional people management skills, you will motivate and inspire your team to successful results. Coaching and developing your team is key as we are looking for somebody that can nurture top talent and produce results through effective management.
With excellent organizational skills and a structured approach, you will run the business in a compliant and safe way. You will leave no stone unturned in maximising store performance whilst providing an outstanding level of service to your clients.
Thanks to your engagement, you will be able to understand and manage complexity, reviewing the processes to make them more efficient.
On top of this you will utilise your expert sales and negotiation skills, carving out sales opportunities with walk in clients and those that are repeat customers.
We expect you to constantly seek new business opportunities and to make the boutique to come to live also outside of the walls and the opening hours.
As a Boutique Manager at Watchfinder you are a role model for the team, leading the way to positive results and demonstrating a passion for our products.
**KEY RESPONSIBILITIES**
- Managing your new team by guiding and motivating employees to increase sales and drive store success
- Managing the training of members of staff
- Coaching your team and monitoring performance through planning and development areas
- Appraising positive results achieved by employees
- Focusing on building up a solid and long-term client database
- Ensuring compliance with the policy and the safety rules
- Ensuring that customer experience is tailored to Watchfinder brand standards
- Coordinating daily meetings, appointment planning and reports (daily, weekly, monthly and quarterly)
- Overseeing and assisting in stock takes
- Responsible for merchandising the store so that all display cabinets are always full and presentable
- Organising special promotions, displays and events to raise store and brand awareness
- Overseeing and being accountable for cash handling, banking ensuring all is processed in a safe and compliant way.
- Regularly liaising with the Country Manager to discuss, review and implement necessary changes to strategic or procedural planning
**PEOPLE MANAGEMENT**
- Build high performing teams: Attract people with a winning attitude to succeed; develop and drive individual and team performance through an open feedback culture. Responsible for identifying top and rising talents and developing them in collaboration with HR and HQ.
- Provide leadership and direction for the teams ensuring they have clarity and are enabled to successfully drive and support the overall company direction.
- Set individual objectives and KPI’s, provide guidance and conduct regular appraisals of team members, ensuring the proper development of personnel and supporting the growth of talents
**PROFILE**
- At least 5 years as Store Manager within a retail environment or similar industry such as Automotive or Real Estate or Hospitality
- Excellent in the ability to coach and develop your team, achieving successful results
- Strong discipline and organizational skills and ability to multi-task
- Client centricity mindset driven by a strong empathy
- Proven track record within a target driven sales environment
- Strong negotiation skills, ideally with experience in dealing with part exchange
- Good understanding and practice of HR procedures
- Experience in recruitment and selection process when hiring new staff
- Fluent in German and English, French is a plus
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