Customer Service and Complaints Executive

vor 1 Woche


Lugano, Schweiz Happy.Rentals Vollzeit

Leading multinational in the Vacation Rental Market is looking for an experienced Customer Service Manager. Full-time, permanent employment contract, remote working with periodic transfers to the Lugano office.

Booking Team Manager and the Quality Manager
**Requirements**:
Required skills:

- 5+ years of experience in customer service and/or complaint handling
- Ability to work flexible hours
- Excellent verbal and written communication skills
- Knowledge of Italian, English, German; additional knowledge of French is an asset
- Knowledge of Microsoft Office Suite and Google Docs

Please read carefully the qualifications required for this position: CVs that do not meet the above criteria will not be considered.


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