Cs&a Maintenance Administrator

Vor 7 Tagen


Zurich, Schweiz Kone Vollzeit

Zum nächstmöglichen Zeitpunkt suchen wir Sie als **CS&A Maintenance Administrator (m/w/d) Deutschschweiz ( **kauf. Angestellter) **an unserem Standort in **Brüttisellen **.

In dieser Position sind Sie hauptsächlich für die Erstellung und Bearbeitung von Serviceangeboten zuständig. Sie tragen zur Erreichung der gesetzten Ziele in Bezug auf Qualität, Quantität und Effizienz bei. Haben Sie bereits Erfahrung in Kundendienst und telefonischen Kundenkontakte sind für Sie nichts neues? Dann werden Sie Teil von KONE und unserer Vision

**Zu Ihren Hauptaufgaben zählen**:

- Erstellen und Bearbeiten von Serviceangeboten
- Erstellen von Serviceaufträgen, Dispatching an Techniker und Serviceleiter
- Kundenbetreuung (intern und extern) einschliesslich Beratung und Bereitstellung von Informationen
- Bearbeiten der Gruppen Inbox sowie Pflege der Kundendaten in unserem CRM Tool
- Unterstützung bei der Vorbereitung und Archivierung von Kundendokumenten
- Unterstützung bei der Verwaltung und Änderungen von Techniker - Arbeitsplandaten
- Mitarbeit bei Kampagnen und Projekten
- Stellvertretung der Teammitglieder
- Allgemeine administrative Tätigkeiten für den Wartungsbetrieb

**Was wir von Ihnen erwarten**:

- EFZ Kaufmann/-frau
- mindestens zwei Jahre Erfahrung in einem Dienstleistungsbetrieb und/oder in der Administration
- Deutsche Muttersprache
- Englisch
- und Französischkenntnisse von Vorteil
- Gute Kenntnisse mit den gängigen MS-Office-Programmen
- Gute SAP Kenntnisse, Salesforce-Kenntnisse erwünscht
- offene und sympathische Persönlichkeit, mit Empathie und Einfühlungsvermögen
- exakte, kundenorientierte und zuverlässige Arbeitsweise

**Wir bieten Ihnen das Beste aus unseren vier Werten**#CARE, #COLLABORATION, #CUSTOMER und #COURAGE**
Bei uns können Sie Ihren Arbeitsalltag selbstständig und flexibel gestalten. Profitieren Sie von einer marktgerechten Vergütung, mindestens 25 bezahlten Ferientagen pro Jahr und vielen anderen Vorteilen:

- **Anstellung**:unbefristete Anstellung in einem innovativen und kollegialen Geschäftsumfeld, wachsender Sektor
- **Ausstattung**:Notebook sowie professionelle Headsets, Möglichkeit von Home Office
- **Einarbeitung**:Begleitung durch erfahrene Kollegen während Ihrer „ersten Schritte“ bei KONE
- **Persönliche Weiterentwicklung**:Attraktives Schulungsangebot in unserer KONE Academy und Unterstützung bei beruflicher Fortbildung
- **Parken & Infrastruktur**:Bequem mit dem PKW erreichbar; kostenfreie Parkmöglichkeiten
- **Verpflegung**:Kostenfreie Getränke wie Wasser, Kaffee sowie frisches Obst
- **Teamevents**:Ob Teamessen oder Weihnachtsessen, bei uns wird immer etwas geboten
- **Nachhaltigkeit**:Unser Ziel ist es, bis 2030 ein CO2-freies Unternehmen zu werden und damit ein Vorreiter in der Branche zu sein.
- **Weitere Benefits**:solide BVG

**Kontakt**

KONE (Schweiz) AG, Barbara Sallin, Talent Acquisition Specialist,
027 305 35 30

**Angebote von Stellenvermittlungsbüros können nicht berücksichtigt werden.**
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.


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