Customer Communication Representative

**Job description**: - Provide support to Swatch Group Customer Service Organizations - Implement tools, techniques, guidelines and practices in the Swatch Group Customer Services - Managing the common Swatch Group Customer Service technical trainings - Develop tools to improve the efficiency and performance of the worldwide customer services - Assure the...

**Vous êtes à la recherche d’un nouveau challenge ?** ValJob, active depuis 1995 dans le placement et les services en Ressources Humaines, est une société suisse leader, reconnue et appréciée pour la qualité de ses services et la haute performance de ses collaborateurs. Nous recherchons pour l’un de nos clients le profil suivant: Baccalauréat en...

**Description du poste**: Sie bieten einen Service, der einer grossen Marke gerecht wird, indem Sie die überwiegend schriftliche Kommunikation mit unserer internationalen Kundschaft über verschiedene Kanäle sicherstellen. Sie analysieren die Umstände der Anfragen, ermitteln die Erwartungen der Gesprächspartner und bieten individuelle Lösungen an, um...

Pour notre client une belle maison horlogère à rayonnement international, nous recherchons un Customer care manager pour rejoindre leurs équipes - Vos responsabilités: - Responsible for the overall customer satisfaction for the brand - Responsible for the DACH markets customer care service, with a main focus on the Swiss Market - Leadership and...

**Description du poste**: - Réceptionner les montres « Current » - Assurer le traitement des produits OMEGA dès réception selon approche one-piece-flow - Création des services OMEGA sur la base des formulaires de service pour Marché Suisse et Marché International - Prise de photos des produits reçus des clients (état du produit à réception) -...

**Description du poste**: AFIN DE COMPLETER NOTRE EQUIPE « **CUSTOMER SERVICE RELATIONS **», NOUS RECHERCHONS UN(E) **CUSTOMER SERVICE ACCOUNT MANAGER** **VOTRE MISSION**: Sous la responsabilité du _Customer Service Relations Manager_, vous gérez les opérations administratives du flux de service « Vintage & Restorations » de notre centre à Bienne...

**Your tasks****: - The Head of Communication oversees all aspects of the department and together with his/her team is responsible for understanding current and future communication needs, setting strategic direction for the organization, providing the necessary support to its internal customers so that they can drive development, quality, orders, sales and...

**Description du poste**: Sous la responsabilité du Customer Care Manager, vous gérez les opérations administratives du flux de service « Vintage & Restorations » de notre centre à Bienne ainsi que la relation avec nos clients et nos partenaires en Suisse et à l’international. Vous travaillez en collaboration étroite avec l’atelier technique...

We are currently looking for a customer care manager to join a prestigious watchmaking company located in Biel.The position is permanent and requires leadership and management skills.Main Responsibilities:Responsible for the overall customer satisfaction for the brandResponsible for the markets customer care activities, with focus on the Swiss...

The company Swatch Ltd., launched in 1983 by Nicolas G. Hayek, is a leading Swiss watch maker and one of the world's most popular brands. The first Swatch watches surprised everyone with their revolutionary concept, creative design and provocative spirit. Today Swatch continues to innovate and surprise with new models, collections and special editions. The...

The companySwatch Ltd., launched in 1983 by Nicolas G. Hayek, is a leading Swiss watch maker and one of the world's most popular brands. The first Swatch watches surprised everyone with their revolutionary concept, creative design and provocative spirit. Today Swatch continues to innovate and surprise with new models, collections and special editions. The...

Job descriptionThis role consists of acting as a strong partner in the implementation and execution of the worldwide loyalty program strategy, with a focus on driving customer retention and building an engaged, loyal community connected to the brand.Main responsibilities will include:Facilitate the implementation and running phases of the brand loyalty...

 We are currently looking for a customer care manager to join a prestigious watchmaking company located in Biel. The position is permanent and requires leadership and management skills.Main responsibilities :Responsible for the overall customer satisfaction for the brandResponsible for the markets customer care activities, with focus on the Swiss...

 We are currently looking for a customer care manager to join a prestigious watchmaking company located in Biel. The position is permanent and requires leadership and management skills.Main responsibilities :Responsible for the overall customer satisfaction for the brandResponsible for the markets customer care activities, with focus on the Swiss...

At GF, we see our company as a forward-thinking leader in our field. Since 1802, we have been embracing innovations and sustainable solutions of the highest quality that add value to people’s lives around the globe. Looking for a job? Do you want to help us Going Forward? Join the marketing & communication team! Translate product marketing brief from Key...

We are looking for a passionate and experienced multi-lingual Sales Associate to join our dynamic and international team at Swatch Retail SA in Biel/Bienne. As a key member of our sales team, you will provide exceptional customer service, drive sales, and contribute to the overall success of our Swatch Stores.Job DescriptionKey Responsibilities:Customer...

**Job description**: - CRM implementation and integration with relevant databases : developments planning, testing and release - Daily support to local markets in order to ensure the good quality of the database - Identify customer journeys and define relevant audiences to create an engaging experience and coordinate the mailing calendar with the marketing...

Unlock a World of Opportunities at Swatch AGAs a Sales Associate at Swatch AG, you will be part of an international team that is passionate about delivering exceptional customer experiences. Join us in our dynamic and fast-paced environment where you will have the chance to grow professionally and personally.About UsSwatch AG is one of the leading Swiss...

The companyAt Swatch, we thrive on surprise. Whether it's with our collections, action sports or artistic collaborations, we don't stay inside the box. We're here to shake things up with our striking designs, which always reflect the zeitgeist but never fail to catch the eye. That's what we do best, and that's what we've done since 1983. Our team is a...

Since 1802, we have been embracing innovations and sustainable solutions of the highest quality that add value to people’s lives around the globe. To reinforce the Marketing & Communication Team we are hiring a Key Account Manager Service+Success / HR. The Key Account Manager (KAM) is in charge of marketing and communications projects for Service +...