Sales Operations Lead Emea

vor 3 Wochen

Zurich, Schweiz On AG Vollzeit

**In short**:
We are seeking for a motivated Sales & Operations Lead EMEA to establish our brand as the most customer-centric sports brand. You will lead a team of 6, optimizing our orderbook management process and driving efficiency in our EMEA operations. With strong attention to detail and analytical skills, you will lead data-driven analyses, ensuring accurate warehouse forecasts and valuable business data. You are a doer who enjoys taking action and achieving results collaboratively with a highly motivated team. As a key part of your role, you will oversee EDI specialists, ensuring seamless communication and integration of new customers. Additionally, you'll establish processes for a newly created D365 team, improving data accuracy in the EMEA region.

**Your Mission**:
Order Fulfilment
- Coordinate and lead the development of the orderbook management team
- Collaborate with internal departments to ensure timely and accurate product delivery to customers, maintaining effective communication between orderbook management, warehouse operations, sales and customer service
- Develop, modify, and schedule reports to support warehouse and sales teams, including key fulfillment metrics such as On-Time, In-Full (OTIF), fill rate, and average days to ship
- Take appropriate actions to enhance performance based on report findings
- Implement robust processes and structures to optimize orderbook operations
- Provide weekly updates on forecast progress to regional Finance team

Systems
- Establish and lead a high-performing D365 System Specialist team for EMEA operations
- Collaborate with the global system specialist team to implement processes and structures for both B2B and D2C operations
- Ensure proper documentation, including project plans, status reports, and user manuals
- Oversee and monitor EDI operations including the implementation of new customers onto the EDI platform

**Your story**:

- Minimum of 5 years of experience in Logistics & Operations Management or Planning
- Strong leadership skills and ability to collaborate effectively in a fast-paced environment
- Excellent analytical skills, including performance management, warehouse capacity planning, and financial review
- Bachelor's degree or equivalent in Supply Chain, Business Planning, or related field preferred
- Proven project management abilities and effective stakeholder communication
- Proactive mindset, constantly seeking opportunities for improvement and challenging the status quo
- Advanced knowledge of Microsoft Office, especially Excel; experience with D365 is a plus
- Detail-oriented with a focus on delivering outstanding customer experiences and facilitating ease of doing business
- Self-motivated and action-oriented with a strong sense of initiative
- Exceptional oral and written communication skills, with the ability to build relationships at all levels
- Adaptable to a lean, fast-paced, and rapidly growing organization
- Entrepreneurial mindset, embracing continuous optimization and innovation
- Strategic and innovative thinking, connecting strategy with operational business needs and fulfillment capabilities
- Fluent in English

**Your story**:

- Minimum of 5 years of experience in Logistics & Operations Management or Planning
- Strong leadership skills and ability to collaborate effectively in a fast-paced environment
- Excellent analytical skills, including performance management, warehouse capacity planning, and financial review
- Bachelor's degree or equivalent in Supply Chain, Business Planning, or related field preferred
- Proven project management abilities and effective stakeholder communication
- Proactive mindset, constantly seeking opportunities for improvement and challenging the status quo
- Advanced knowledge of Microsoft Office, especially Excel; experience with D365 is a plus
- Detail-oriented with a focus on delivering outstanding customer experiences and facilitating ease of doing business
- Self-motivated and action-oriented with a strong sense of initiative
- Exceptional oral and written communication skills, with the ability to build relationships at all levels
- Adaptable to a lean, fast-paced, and rapidly growing organization
- Entrepreneurial mindset, embracing continuous optimization and innovation
- Strategic and innovative thinking, connecting strategy with operational business needs and fulfillment capabilities
- Fluent in English

**What we offer**:
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention ar

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