Global Key Account Manager

vor 8 Monaten

Opfikon, Schweiz OTS Globe Vollzeit

We are looking for a talented, proactive, and motivated Global Key Account Manager for Groups & MICE in our dynamic team based in Switzerland.

The Global Key Account Manager is responsible for identifying, developing, and managing accounts within our Groups segments, markets and/or geographical territories. You will optimize the current client portfolio and drive acquisition of new clients, to enable profitable business growth in the Groups & MICE segment.

**Main responsibilities**:

- Lead market research, conduct analysis and identify commercial opportunities
- Proactively identify new sales channels to expand the company's customer network
- Partner and collaborate with cross-country Teams to develop, drive, and implement a mid/long-term strategic commercial plan aligned with company business objectives
- Contribute to the enhancement of product, portfolios, and services by sharing best practice & lead innovation
- Build strong relationships with clients to fully understand their requirements and demand
- Drive operational and cost efficiencies by identifying and streamlining processes and further develop technology
- Monitor and evaluate Commercial activities performance and prepare reports for senior management & clients
- Participate in industry events at national and international specialist trade fairs, networking events and workshops
- Plan and lead regular sales trips, scouting trips, site inspections and host clients where relevant and appropriate
- Professional experience in a Sales/Key Account position, preferably within Tourism/Groups & MICE
- Highly motivated, pro-active team player with a positive ‘can-do’ attitude
- Excellent sales, communication, and presentation capabilities with strong relational and persuasion skills
- Strong analytical thinking with a focus on understanding and responding to key business indicators and competitive trends
- Ability to work and interact in a multinational and multicultural environment
- Flexibility with disposition to frequently travel
- Fluent written and oral communication skills in English, additional languages will be a plus
- Degree in Tourism or in Business Administration is a plus

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