Customer Delivery Architect, Wwps Europe
Vor 2 Tagen
7+ years of experience in technology/software sales, pre-sales, or technical consulting in customer-facing roles
- Ability to travel to client locations across Europe when needed.
- Experience with software development life cycle (SDLC) and agile/iterative methodologies required, commensurate modern certifications AWS, Agile, Scrum, SAFe, etc.
- Working knowledge of software development tools and methodologies
- Customer facing experience in customer’s environment and experience driving discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation
- Hands-on experience leading the design, development and deployment of business software at scale or current hands on technology infrastructure, network, compute, storage, and virtualization experience
- Experience with IT compliance and risk management requirements (eg. security, privacy, SOX, HIPAA etc.)
- BS level technical degree required; Computer Science or Math background preferred; MS degree desired
- Mobile and open to travel to client locations as and when required
- Ability to communicate (written and verbal) fluently in English and German
Job summary
Are you a tenured senior architect with a deep focus on Enterprise Migrations? We are known for our unwavering customer obsession. Our Professional Services teams are on the front line of helping customers succeed using AWS technologies that align with the new ways of managing people and rearchitecting critical processes to complement the new cloud paradigm.
AWS Professional Services team members leverage their deep knowledge of migrations in collaboration with our sales and partner teams to propose, architect, and implement migration and transformational solutions for customers. Helping make customer success a reality using AWS cloud as an enabler and seeing the impact in real-time drives our teams to explore new frontiers in leveraging AWS for our customers.
The Customer Delivery Architect (CDA) is a new growth role within the Professional Services umbrella, and is principally oriented around a qualify-deliver-manage model. The CDA is responsible for partnering with a Professional Services leaders to dive deep into a customer’s business challenge, to collaboratively propose and pre-qualify a particular set of outcomes that would result from a formal Professional Services engagement. Thereafter, the CDA remains meaningfully engaged with that customer, Amazon team and project/program to ensure high-value, predictable, and successful delivery.
This is not a pure consultant role, nor is it a pure selling role. It is an individual with a unique hybrid of AWS platform expertise and hands-on building, coupled with cross-industry business acumen, including a heavy dose of passion for continued knowledge acquisition and growth, obsession for customers, and their success using AWS that will align well with the desired outcomes to be produced.
Do you have what it takes to bring yourself, your customers, and your team to the next level?
A day in the life
About the hiring group
Job responsibilities
Educate customers on the value proposition of AWS and various migration strategies, value, and tools
Participate in deep architectural discussions and design exercises to create world-class solutions built on AWS while ensuring solutions are designed for successful deployment in the cloud
Author or otherwise contribute to AWS customer-facing publications such as whitepapers and proof of concepts
In partnership with the ProServe leadership and account team, formulate and execute a strategy to accelerate customer outcomes through the adoption of AWS in conjunction with Professional Services engagements
Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates
Capture and share best-practice knowledge, sales and delivery content amongst the AWS Professional Services community
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 85,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance
Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We are a customer-obsessed organization—leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. As such, our consulting roles are customer-facing, requiring up to 50% travel to customer locations.
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