Global Lcs Team Lead Connected Workforce

vor 6 Stunden

Zurich, Schweiz ABB Vollzeit

**Global LCS Team Lead Connected Workforce**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
As a Global Lifecycle Services Team Lead, need to manage and lead the global team for servicing, delivering system support, trouble shooting, emergency assistance, batches, upgrades, updates, additions, and extensions of the “Connected Workforce” running software at customer plants or as SaaS subscriptions. Ensure successful hand-over from Project Operations into Services and facilitate successful on-boarding of digital solutions into the customer business environment together with its subsequent operations and maintenance. Exhibit an under-standing of how to best meet contractual software services, support and maintenance procedures. Confirm all resources are globally in place to service software on-time in respect to possible SLA’s and on budget according to the services agreements. Ensure ongoing support and services delivery mechanisms and content meet the qualitative expectations of the customers.

**This position reports to**:
Global Industry Consultant Lead

**Your responsibilities**:

- Software Services Engineering expertise & Leadership: Demonstrates thorough proficiency in respective aspects of software service engineering with good overall understanding.
- Ensures that the team is right size, right skill set and right global distribution to allow Ser-vices execution with agreed SLA’s and contractual scopes
- Manages and leads the team to perform a variety of software services engineering tasks in their assigned area of software lifecycle services, support and maintenance
- Develops the Lifecycle services practices and tools in the own responsibility area
- Contributes to the software product roadmap through systematic records of identified software issues
- Technical Sales Support: Manages the end-to end technical services sales support in close coordination with sales and Customer Success Management to identify the customer’s needs, develop, demonstrate and articulate the features of the lifecycle services content and how it can best suit customer needs.
- Customer Software Lifecycle Management: Manages and orchestrates all stages of the end-to-end customer software lifecycle in the area of the responsibility
- Collaboration & teamwork: Ensures close collaboration with other software lifecycle leads, sales, Customer Success Management, product management and development teams for future planning, feature development, and support of lifecycle services deliverables.
- Customer Centricity & Support: Ensures management of customer expectations
- Builds sustainable customer relationships to ensure growth, satisfaction and retention in close co-ordination with Sales and Customer Success Managers.
- Drives consistent development of digital solutions, processes and client requirements / needs are met in a timely manner.
- Leadership and development: Ensures that the respective area of responsibility is properly organized, staffed, skilled and directed.
- Manages, guides, motivates and develops their respective teams.
- Improves digital solution services engineering by providing training, development of capabilities and competencies.

**Your background**:

- Basic Degree with 5 to 10 years of relevant working experience

**More about us**:

  • Global Lcs Team Lead Apm

    vor 6 Stunden

    Zurich, Schweiz ABB Vollzeit

    **Global LCS Team Lead APM**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Global Lcs Team Lead Sustainability

    vor 6 Stunden

    Zurich, Schweiz ABB Vollzeit

    **Global LCS Team Lead Sustainability**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...

  • Global Lcs Team Lead Ops Excellence

    vor 6 Stunden

    Zurich, Schweiz ABB Vollzeit

    **Global LCS Team Lead Ops Excellence**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...

  • Global Lcs Team Lead Cyber Security

    vor 6 Stunden

    Zurich, Schweiz ABB Vollzeit

    **Global LCS Team Lead Cyber Security**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...

  • Global Lcs Team Lead Process Performance

    vor 6 Stunden

    Zurich, Schweiz ABB Vollzeit

    **Global LCS Team Lead Process Performance**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Global Digital Portfolio Manager

    vor 2 Wochen

    Zurich, Schweiz ABB Vollzeit

    **Global Digital Portfolio Manager - Connected Worker**:** Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...

  • Group Leader

    Vor 4 Tagen

    Zurich, Schweiz FIFA Vollzeit

    **The **Position**: More than a job We are dedicated to the beautiful game and its development in every corner of the world and in all of its aspects. We are now looking for a **Group Leader - Tournaments' Team Experience & Management** that is part of **FIFA** and supports us on our mission. These are your key tasks: - Oversee contracting and allocation...

  • Sales Manager

    vor 2 Wochen

    Zurich, Schweiz Sensirion Vollzeit

    Sales Manager - Sensirion Connected Solutions Permanent Employee, full-time - Chicago, IL (Preferred, Open to Remote) At Sensirion Connected Solutions, we combine unique sensor technologies with innovative data analysis to create scalable and easy-to-use solutions to monitor and optimize your operations. Eliminate machine downtime and schedule maintenance...

  • Global Cybersecurity Lead, E-mobility

    Vor 6 Tagen

    Zurich, Schweiz ABB Vollzeit

    **Global Cybersecurity Lead, E-mobility**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Account Inventory Team Lead

    vor 2 Wochen

    Zurich, Schweiz UBS Vollzeit

    Switzerland - Zürich - Corporate services, infrastructure and facilities, Operations - Group Functions **Job Reference #** - 264281BR **City** - Zürich **Job Type** - Full Time **Your role** - Are you a passionate and self-motivated individual holding themselves to the very highest standards of accuracy and productivity? - Can you manage multiple...

  • Global Support Lead

    vor 1 Woche

    Zurich, Schweiz UBS Vollzeit

    Switzerland - Zürich - Information Technology (IT) - Group Functions **Job Reference #** - 264918BR **City** - Zürich **Job Type** - Full Time **Your role** - Are you an expert when it comes to set up and operate a support unit working globally across several time zones? Do you have a track record of influencing senior IT stakeholders and business...

  • Capgemini Invent:

    Vor 2 Tagen

    Zurich, Schweiz Capgemini Vollzeit

    To strengthen our W&O team, we are looking for a (Associate) Consultant Workforce & Organizational Transformation Your benefits at Invent - Be the change : as the innovation and transformation powerhouse of Capgemini, you will support our clients through innovative strategy projects around digital, future-proof topics that challenge and transform the status...

  • Global Motion Drives Support

    vor 1 Woche

    Zurich, Schweiz ABB Vollzeit

    **Global Motion Drives Support - Team Leader**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Invent - Intern Workforce & Organizational

    Vor 7 Tagen

    Zurich, Schweiz Capgemini Invent Vollzeit

    **Be part of our journey**: As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in nearly 40 studios and more than 60 offices around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience...

  • Global Strategy and Partnerships Leader, Digital

    Vor 5 Tagen

    Zurich, Schweiz ABB Vollzeit

    **Global Strategy and Partnerships Leader, Digital**:** Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...

  • Head of Smart Connected Solutions

    vor 6 Stunden

    Zurich, Schweiz Zühlke Vollzeit

    permanent 80-100% Zurich - Switzerland Bern - Switzerland SOFTWARE ENGINEERING **Your role** Your skills and experience make the difference. In Zühlke's interdisciplinary teams, we enhance the business performance of our medical technology, industrial and consumer goods customers and show them the way to a connected future. Internet of Things is your...

  • Invent - Intern Workforce & Organizational

    vor 7 Monaten

    Zurich, Schweiz Capgemini Invent Vollzeit

    **Be part of our journey**: As the digital innovation, design, and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in nearly 40 studios and more than 60 offices around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience...

  • Reconciliation Team Lead

    vor 7 Monaten

    Zurich, Schweiz UBS Vollzeit

    Switzerland - Zürich - Operations - Group Functions **Job Reference #** - 286962BR **City** - Schaffhausen **Job Type** - Full Time **Your role** - Do you want to join a team that trail blazes the technologies used for Reconciliations, Data integrity and Reporting? Do you aspire to work and manage a team who productionize reconciliation static updates,...

  • Global Medical Lead Dengue, Global Medical Affairs

    Vor 5 Tagen

    Zurich, Schweiz Takeda Pharmaceutical Vollzeit

    **People First** - At Takeda we are dedicated to improving the health and well-being of all people and bringing them the hope of a brighter future. It is our passion that transforms every job into meaningful action. **Our people are the heart of Takeda**. For our Swiss HQ in Zurich, we are looking for a **Global Medical Lead Dengue (M/F/d), Global Medical...

  • R&d Intern in Application Engineering for Iot

    vor 7 Monaten

    Zurich, Schweiz Sensirion Connected Solutions Vollzeit

    **Area of activity**: Research & development**Position**: Students**Location** **:Stäfa, Switzerland - Calculate route**Job notifications **:Receive notifications for similar positions.- **Share**: Support Sensirion Connected Solutions for six months starting as soon as possible. **What you move****: - + + + - Contribute to the success of our Nubo Sphere...