Group Leader

vor 10 Stunden

Zurich, Schweiz FIFA Vollzeit

**The **Position**:
More than a job

We are dedicated to the beautiful game and its development in every corner of the world and in all of its aspects.

We are now looking for a **Group Leader - Tournaments' Team Experience & Management** that is part of **FIFA** and supports us on our mission.

These are your key tasks:

- Oversee contracting and allocation of local offices within the respective host countries in close cooperation with the Accommodation, Venue Management and Technology departments
- Build, sustain, and clarify worldwide and country-specific people processes, policies, and procedures. Create a consistent business practice and consider local needs
- Develop and implement Workforce Experience Service Excellence
- Manage the strategic overview of total Workforce across all the FIFA Tournaments and events and agree on the Workforce budget and calendar
- Ensure that all planned roles are filled with qualified workforce members out of the available pool of staff, freelancers, member association staff, volunteers, etc.
- Lead Workforce Planning for FIFA World Cups and special events for FIFA Staff and the overall Total Workforce approach
- Develop, implement and be the main responsible for the 'flexible workforce' strategy, this includes the development of the concept and implementation (including capture of demand) including implementation of a global platform
- Recruit, screen and manage freelancers - building a global talent pool
- Develop e-learning modules and content for freelancers
- Manage contracting of all external workforce members on behalf of respective project leads
- Assign service-levels for event-time service and other needs, such as accommodation, mobile phones, travel & transport requirements, etc. for all the different FIFA workforce-member groups

**How will you shape the role and make it your own?**

**Your **Profile**:
Create something that matters

We work hard at FIFA.
We are dedicated, ambitious and innovative.

And we respect our values. Always.

For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.

The specific competencies we require for this position are:

- HR and/or Workforce Management education/certification
- Minimum 7 years' experience in workforce management at major sporting events (e.g. FIFA World Cup, Olympic Games, etc.)
- Experience in the delivery of large scale sporting events, preferably across continents or regions
- Management of Uniform supply chaina definite plus
- Fluent in English, any other language is an advantage
- Ability to remain calm in highly-pressured and fast moving environments
- Excellent administrational and organisational skills
- Discretion & high level of accountability
- Professional appearance
- Ability to manage direct reports and their work, workload analysis and output

**WE ARE FIFA***:#ONETEAM

We are FIFA, the global governing body for football.

Our vision is to make football truly global, diverse and inclusive, for the benefit of the entire world. The last FIFA World Cup in Russia in 2018 attracted almost four billion viewers and the last FIFA Women's World Cup in France in 2019 one billion viewers. The opportunities for growth are exciting.

We are a modern organisation with over 850 passionate employees who are Living Football every day. Our headquarters are based in Zurich, Switzerland, and we have an office in Paris, plus eleven regional offices from New Zealand to India, Congo, Panama and Paraguay.

**#ONETEAM**

**Good **Match?**:
Take the culture check

Building the new FIFA is stimulating and demanding.

We seek people who can help take us to the next level. People who constantly challenge us to innovate and find better ways. Are you the right kind of player for our team? Take the culture check and find out...

Football has reached its full potential

Let's make football truly global

I like teammates who are like me

I love working in a diverse team

Average is often good enough

I work hard and strive for excellence

**Equal. **Diverse. **Inclusive.**:
Come as you are

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