Admin Assistant

vor 2 Wochen

Zurich, Schweiz Connect44 Vollzeit

Admin Assistant -Chinese speaking

Accounts business operation:

- Organize and operate the account insight: Organize the development and review of account CPVP, and regularly operate the CPVP completeness and quality.
- Regularly track the implementation progress of the customer relationship plan. (key customer management: standardization of the execution process of light-load and heavy-load customer contact activities; tracking customer issues, etc.) Assist in organizing monthly customer relationship analysis meetings.
- Operate and evaluate customer satisfaction, and track the closure of voice of customers.
- Organize, support, implement, and track key business activities of accounts.

Sales business operation:

- Standardization and compliance of sales project operations: regularly review the standardization and compliance of sales project (program) operations.
- Order management: be responsible for the authenticity of the order data and the accuracy of the order forecast, and be responsible for the standardization of split/loan/pre-sales and decision-making.
- Review and decision-making business organization and operation: organize ATX review and decision-making, track and close ATX tasks, and organize SDT routine proactive operations.

Routine digital operation of accounts and sales business:
Based on the data in the operation dashboard, identify issues and risks, give early warnings in a timely manner, drive account departments to pay attention to and resolve operational issues, and track and close the issues.

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