Store Manager

Vor 4 Tagen

Zurich, Schweiz Lululemon Vollzeit

**Who We Are**:
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

**Job Summary**:
Store Managers are accountable for every aspect of the retail store operations, ensuring that all areas of the store are engaged, performing, and delivering world-class guest experience. Store Managers build team capabilities to drive strategy and achieve key results for the business. This role is responsible for the talent acquisition strategy, ongoing people development and growth within their community.

Key Responsibilities of the Job

Leadership and People Management
- Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a supportive and engaging experience for team members and guests.
- Establish a vision for the store, based on key metrics and initiatives, and cascade to all team members.
- Build a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.
- Manage the store’s hiring process, including recruitment, selection, and onboarding, ensuring a focus on IDEA (inclusion, diversity, equity, and action) and other lululemon priorities.
- Support ongoing learning and development of all store team members consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.
- Engage in career discussions to support and reinforce team understanding of how working at lululemon will contribute to career and personal growth.
- Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce the career and personal growth of your team.
- Plan and prepare team member schedule according to labour requirements, availability, and budget considerations.
- Address all employee relations issues, including knowing when to partner with People and Culture (P&C) team to take appropriate action.

Working with Others
- Establish supportive and productive relationships with all team members, focusing on personal and professional development.
- Collaborate with in-store team members to ensure optimal guest experience that values guests’ time and support store operations.

Guest Experience
- Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product education, and supporting in-store transactions and omnichannel programs (e.g., buy online pickup in store, phone sales, and ship from store options).
- Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests.
- Address emergent issues, including guest escalations and emergency requests.

Operations
- Manage whole store profit and loss (P&L) in accordance with goals (sales, budget, etc.).
- Plan and execute high-level quarterly and annual planning for store with respect to strategy, budget, and labour (including recruiting and training/development).
- Plan floor coverage and make decisions to maintain efficiency and effectiveness of floor operations.
- Understand and adhere to people safety policies and procedures to maintain a safe work environment.
- Perform work in accordance with applicable policies, procedures, and laws or regulations.

**Budget Responsibility**:

- Accountable for controllable budget; labour hours; annual sales plan target

**People Management**:

- Leadership role directly responsible for all store employees (may delegate some aspects of management)

Key Skills & Core Values You Bring
- Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
- Integrity/Honesty: Behaves in an honest, fair, and ethical manner
- Leadership: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work
- Decision Making: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions
- Adaptability/Agility: Tolerates uncertainty and ambiguity and can change priorities in a fast-paced environment
- Team Building: Creates and develops teams that maximize accomplishments; encourages unique contributions and different perspectives
- Strategic Thinking: Sets strategies that are aligned to vision and values of the company to achieve goals/vision/further the mission; considers the '

  • Store Manager

    vor 7 Monaten

    Zurich, Schweiz LI-VY Vollzeit

    **LIVY is a lingerie label for multiple women who dare to express their style and their difference. The brand is recognized for its innovation, creativity, modernity, its multiple facets, as the teams who are driven by a performance and demand culture.** **Do you share our audacity and passion? The start-up spirit inspires you and your tastes for fashion,...

  • Store Manager

    vor 8 Monaten

    Zurich, Schweiz Zoe Drocourt GmbH Vollzeit

    **Store Manager - Luxury** A Zurich luxury store is looking for its Manager. **Key responsibilities**: - Management, training, development and assessment of the team - Development of the commercial activity of the store - Reaching the sales objectives - Clienteling; acting as a local brand ambassador; organizing / attending events, and developing the...

  • Assistant Store Manager

    vor 7 Monaten

    Zurich, Schweiz Claire's Vollzeit

    **About the Role** As an Assistant Store Manager at Claire’s, you will support your Store Manager with the following; - Sales and profit: Driving and achieving retail store targets - Customer service: delivering the finest level of customer service - Store operations: keeping the store running smoothly - Commerciality: Ensuring your store is well...

  • Store Manager Accessories

    vor 6 Monaten

    Zurich, Schweiz GiGroup Vollzeit

    For our important client, Accessories Luxury Fashion Company, we are looking for: **STORE MANAGER ACCESSORIES - ZÜRICH** This is a full-time on-site role as a Store Manager in Geneva. The Store Manager will be responsible for managing the daily operations of a retail store, including sales, customer service, inventory management, and staff recruitment and...

  • Carhartt Wip Store Zurich

    vor 7 Monaten

    Zurich, Schweiz Carhartt Work in Progress Vollzeit

    -Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own collections based on workwear originals. Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its...

  • Assistant Store Manager

    vor 7 Monaten

    Zurich, Schweiz Snipes SE Vollzeit

    Die SNIPES SE ist einer der weltweit führenden Streetwear-Retailer mit über 700 Stores mit fast 10.000 Mitarbeitenden in Europa und den USA. Wir begeistern unsere Kunden mit einem breit gefächerten Portfolio der angesagtesten Brands wie adidas, Jordan, New Balance, Nike, Puma oder Vans und unseren regelmäßigen eigenen Modekollektionen. Aber wir sind...

  • Operations Manager

    vor 8 Monaten

    Zurich, Schweiz Zoe Drocourt GmbH Vollzeit

    A Luxury House is looking for an Operations Manager for its Zurich store. Reporting to the Store Manager, your responsibilities will be: - Team management - Stock management: managing inventories, replenishment, transfers & deliveries, merchandising, security - After-sales management - Facilities management - Administrative tasks; mails management; reports...

  • Deputy Flagship Store Manager

    vor 1 Woche

    Zurich, Schweiz Swatch AG Vollzeit

    Deputy Flagship Store ManagerThe company"Time is what you make of it."   Swatch is one of the leading Swiss watch manufacturers and at the same time one of the world's most famous brands. Since 1983, Swatch has revolutionized the watch industry. We owe this success to the passionate commitment of our employees. Become part of our dynamic, international...

  • Store Manager

    vor 7 Monaten

    Zurich, Schweiz Sidler - SA Vollzeit

    On behalf of our esteemed Customer, a luxury Company leader in the Luxury field, we are recruiting the following profile, to lead and manage their store in Zurich : **STORE MANAGER / LUXURY BRAND / ZURICH** - _Duties and responsibilities:_ - Responsible to guarantee operative functioning of the store and correct management of sales resources, merchandise in...

  • Store Manager

    vor 7 Monaten

    Zurich, Schweiz RETAIL Experts Vollzeit

    Für eine Schweizer Uhrenmarke suchen wir nach Vereinbarung einen erfahrenen Store Manager (m/w) - Standort Zürich City. **IHRE AUFGABEN - Sie leisten einen aktiven Beitrag zum Erfolg der Boutique und zur Erreichung der Verkaufsziele - Sie generieren und pflegen den Kontakt mit der lokalen sowie internationalen Kundschaft und bauen die Beziehungen zu...

  • Store Manager

    vor 7 Monaten

    Zurich, Schweiz RETAIL Experts Vollzeit

    Für eine Schweizer Uhrenmarke suchen wir nach Vereinbarung einen erfahrenen Store Manager - Standort Zürich City. **IHRE AUFGABEN - Sie leisten einen aktiven Beitrag zum Erfolg der Boutique und zur Erreichung der Verkaufsziele - Sie generieren und pflegen den Kontakt mit der lokalen sowie internationalen Kundschaft und bauen die Beziehungen zu Hoteliers,...

  • Floor Manager

    vor 8 Monaten

    Zurich, Schweiz Zoe Drocourt GmbH Vollzeit

    A major Luxury brand is looking for a Floor Manager for its Zurich store. In this role, you will contribute to the development of the commercial activity of the store. **Key responsibilities**: - Managing, counselling, motivating and developing a team of Sales consultants - Setting individual and team goals; proactively assessing and managing performance...

  • Zürich Store Manager

    vor 7 Monaten

    Zurich, Schweiz Bulgari Vollzeit

    Position In order to strengthen the team of our prestigious flagship boutique at Bahnhofstrasse in Zürich, we are recruiting our next **Zürich Store Manager** As a Brand ambassador, you are responsible for maximizing the overall brand image, client experience, and store productivity in various areas such as sales, operations and after-sales services for...

  • Store Manager

    vor 10 Stunden

    Zurich, Schweiz Maje Vollzeit

    Zur Leitung unseres Vertriebsteams suchen wir aktuell einen Store Manager. Als Botschafter unserer Marke haben Sie folgende Hauptaufgaben: Verwaltung: Koordiniere und beaufsichtige ein Verkaufsteam Das High-End-Image der Marke Maje intern und extern fördern Stellen Sie sicher, dass das Verkaufsteam täglich angemessen geschult wird Beteiligen Sie sich an...

  • Assistant Store Manager

    vor 7 Monaten

    Zurich, Schweiz BURGER KING Vollzeit

    **IHRE ROLLE** Sie sind der Operationsabteilung unterstellt und haben folgende Hauptaufgaben: Sie unterstützen den Store Manager bei der Steuerung eines Profitcenters und der Gewinn - und Verlustrechnung unter Einhaltung der BURGER KING ® Standards und der geltenden gesetzlichen Normen; Sie tragen dazu bei, die Bedingungen für die kommerzielle...

  • Balenciaga Assistant Store Manager Zurich

    vor 7 Monaten

    Zurich, Schweiz Balenciaga Vollzeit

    locations Zürichtime type Full time posted on Posted Today job requisition id R128613 - Summary - About us - Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968. Cristóbal Balenciaga had a reputation as a couturier of uncompromising standards and was...

  • Flagship Store Manager

    vor 7 Monaten

    Zurich, Schweiz RETAIL Experts Vollzeit

    For our High-Profile Client’s flagship store located in Zurich, we are currently looking for a highly motivated Retail Store Manager with a track record in Fashion/Accessories/Cosmetics or Beauty Care. POSITION You will work with the Boutique team acting as brand ambassador and Boutique Manager, while always ensuring an exceptional customer service level...

  • Flagship Store Manager

    vor 7 Monaten

    Zurich, Schweiz RETAIL Experts Vollzeit

    For our High-Profile Client’s flagship store located in Zurich, we are currently looking for a highly motivated Retail Store Manager ideally with a track record in Cosmetics or Beauty-Skin Care. POSITION You will work with the Boutique team acting as brand ambassador and Boutique Manager, while always ensuring an exceptional customer service level both...

  • Assistant Store Manager

    vor 6 Monaten

    Zurich, Schweiz Specialized Vollzeit

    Assistant Store Manager & Sales Clerk (part - or fulltime) For our Specialized Concept Store in Zürich Altstetten (ZH), Switzerland, we are searching for an Assistant Store Manager to support our Store Manager and the sales team in bringing more people onto our bikes to pedal the planet forward. HOW YOU’LL MAKE A DIFFERENCE - Act as store’s...

  • Assistant Store Manager

    vor 7 Monaten

    Zurich, Schweiz LUXETALENT Vollzeit

    Wir von Luxe Talent, einer internationalen Personal - und Ausbildungsberatung, die sich auf Mode, Luxus, Einzelhandel und FMCG spezialisiert hat, suchen für eine Luxusmarke einen **Assistant Store Manager** (m/w/d) in **Zurich.** **Es handelt sich um eine Neueröffnung.** In unserer Personal - und Ausbildungsberatung arbeiten wir mit verschiedenen Firmen...