Assistant Store Manager

Vor 2 Tagen

Zurich, Schweiz Specialized Vollzeit

Assistant Store Manager & Sales Clerk (part
- or fulltime)

For our Specialized Concept Store in Zürich Altstetten (ZH), Switzerland, we are searching for an Assistant Store Manager to support our Store Manager and the sales team in bringing more people onto our bikes to pedal the planet forward.

HOW YOU’LL MAKE A DIFFERENCE
- Act as store’s representative and set an example for our staff, in absence of the store manager
- Coach and support new and existing sales specialists
- Delegate tasks from the store manager to capable and willing sales specialists
- Aid in the overall profitability of the retail store, namely covering/exceeding the store’s run cost to maximize the contribution to the topline revenue of Specialized Bicycle Components, nationally.
- Ensure the delivery of transformative, inclusive, ride-focused, locally authentic and collaborative experiences for staff and riders alike inside and out, c/o the Specialized Retail Way
- Aid in establishing and sustaining all clientele (establish long-term relationships with key riders and retailers, based on data about their preferences, behaviors, and purchases)
- Aid in upholding all organizational/cleanliness standards for the showroom and office.
- Aid in ensuring timely delivery of all special orders and home deliveries
- Collaborate with service manager to direct team of service technicians to ensure proper rider expectation management and timely delivery of all service, and achieving overall service metrics
- Collaborate with operations/receiving manager to direct inventory management, including receival, processing, and merchandising of all new inventory and of existing on-hand inventory
- Ensure staff has direction and is informed when manager is not present (days off, time off, etc.) so that all employees are working purposefully towards store goals

WHAT YOU NEED TO WIN
- Passion for cycling and the Specialized brand
- Former retail experience with 2-4 years of experience preferred
- Excellent communication with the ability to effectively interact with riders and team members
- Must be able to work as business dictates which includes weekends and holidays
- Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching
- Able to lift at least 25 kg. or more and use proper lifting skills
- Able to transport and make deliveries by cargo van in surrounding area.
- Clean driving record with a safety-first mentality

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