Lead Customer Service Representative
Vor 7 Tagen
#LI-medmix
Lead Customer Service Representative - Full Time - Istanbul, Turkey
**At medmix, you are in charge of your career and continued development. Take the opportunity to broaden your skills by seeking new roles that reflect your experience. Create your own impact by building solutions that help make lives safer, smarter and more sustainable.**
Join our team in Turkey as Lead Customer Service Representative to help us take our customer service to the next level.
**In this role you will be accountable for**:
- Day-to-day management of customer relationship (B2B) from order entry until invoicing
- Primary point of contact for customers and achieving company goals on Customer Service Key Performance Indicators
- Build strong internal cross functional relationships with commercial, logistics and operations team that drive speedy resolutions and action for customers
- Coach and train team members on processes, policies and best practices
- Develop and maintain training and knowledge materials for the customer service team
- Comply with laws and regulations regarding environmental protection, fire prevention as well as occupational health and safety
**To succeed in this role, you will need**:
- Bachelor's degree or equivalent commercial education and training
- 5+ years’ experience in customer facing roles
- Import and Export knowledge (ImpoWin / ExpoWin is a plus)
- Strong IT skills (SAP, Excel), SFDC knowledge is a plus
- Excellent organizational and planning skills
- Strong written and verbal communication skills
- High level of customer proximity and customer orientation
- English on a business fluent level
**Your benefits**:
- 40 hours working week
- Generous holiday regulation
- Access to various benefits
- Loyalty bonuses for longstanding employees
**Location**:
This job is located in Istanbul.
-
Lead Customer Service Representative
Vor 7 Tagen
Haag (Rheintal), Schweiz Sulzer VollzeitLead Customer Service Representative - Vollzeit - Haag, Switzerland **Lead Customer Service Representative - Vollzeit - Haag, Switzerland** **Bei medmix (ehemals Sulzer Mixpac) können Sie die Zukunft mitgestalten. In unserer langen Unternehmensgeschichte wurde Innovation seit jeher gross geschrieben und wir entwickeln uns stets weiter. Werden Sie ein Teil...
-
Sachbearbeiter Verkaufsinnendienst
Vor 2 Tagen
Haag (Rheintal), Schweiz persona service AG & Co. KG Vollzeit**Herzlich willkommen bei persona service GmbH!**: Wir sind spezialisiert auf die Rekrutierung von ehrgeizigen und ambitionierten Fach - und Führungskräften und unterstützen unsere Kunden bei der Besetzung ihrer Dauerstellen in den Bereichen Office & Management und Technik & Industrie. Als moderner und innovativer Personaldienstleister verfügen wir über...
-
Product Manager Bu Semi Isolation Valves
vor 19 Stunden
Haag (Rheintal), Schweiz VAT Vakuumventile Vollzeit**YOUR CHALLENGES** - Owning interface with defined SEMI OEM customers in regards to all technical aspects - Owning dedicated product series and manages the product life cycle during all phases (product development, phase-in, CIP’s, Customization, phase-out, pricing, training, marketing documentation) - Identification of OEM technical roadmaps and drive...
-
Sales Operation Planner Adhesives
Vor 7 Tagen
Haag (Rheintal), Schweiz Sulzer Vollzeit#LI-medmix Sales Operation Planner Adhesives - Full Time Join our team within medmix division as Sales Operation Planner Adhesives to help us take our Sales Operations planning to the next level. **In this role you will be accountable for**: - Work with Operations to agree inventory plan and advertised lead times to meet market demand - Ensure Product...
-
Digital Transformation Project Expert
Vor 2 Tagen
Haag, Schweiz medmix Group Vollzeitmedmix is a global leader in high-precision delivery devices, with leading positions in healthcare, consumer and industrial end-markets. Our customers benefit from our dedication to innovation and technological advancement that has resulted in over 900 active patents. Our 14 production sites worldwide together with our highly motivated and experienced team...
-
Vacuum Technology Specialist
Vor 2 Tagen
Haag (Rheintal), Sankt Gallen, Schweiz VAT Vakuumventile AG VollzeitVAT Vakuumventile AG is a pioneering leader in the field of vacuum valves and vacuum sealing technology. Our mission has been driven by innovation, efficiency and ambition for over 50 years, resulting in the employment of over 2000 people worldwide.">The manufacturing of high-end microchips involves an intricate process with vacuum valves playing a vital...
-
International Rubber Processing Engineer
Vor 2 Tagen
Haag (Rheintal), Sankt Gallen, Schweiz VAT Vakuumventile AG VollzeitJoin Our TeamVAT Vakuumventile AG is a global leader in the development, manufacturing, and supply of high-performance vacuum valves and vacuum sealing technology. With over 50 years of experience, we have established ourselves as a trusted partner in the industry. We take pride in our commitment to innovation, quality, and customer satisfaction. As a member...
-
Head of Global Sales Industry Segment
vor 1 Tag
Haag, Schweiz medmix AG Vollzeitmedmix is a global leader in high-precision delivery devices. We occupy leading positions in the healthcare, consumer and industrial end-markets. Our customers benefit from a dedication to innovation and technological advancement that has resulted in over 900 active patents. Our 14 production sites worldwide together with our highly motivated and experienced...
-
Inside Sales Specialist
Vor 3 Tagen
Haag, Schweiz VAT Vakuumventile AG VollzeitInnovation, Efficiency and Ambition: this is what VAT has stood for over 50 years.With this passion, VAT has grown to become the leading international developer, manufacturer, and supplier of high-performance high-end vacuum valves and vacuum sealing technology, employing over 2000 people worldwide. The headquarters are located in Haag (Switzerland), with...
-
Product Manager
Vor 3 Tagen
Haag, Schweiz VAT Vakuumventile AG VollzeitAbout the RoleVAT is seeking an experienced and visionary Product Manager to join our Semiconductor division. The ideal candidate will possess deep expertise in the Semiconductor industry and a forward-looking perspective on challenges and opportunities in cutting-edge applications. This role encompasses full responsibility for a dedicated product portfolio,...
-
Product Manager WPS
Vor 3 Tagen
Haag, Schweiz VAT Vakuumventile AG VollzeitAbout the RoleVAT is seeking an experienced and visionary Product Manager to join our Semiconductor division. The ideal candidate will possess deep expertise in the Semiconductor industry and a forward-looking perspective on challenges and opportunities in cutting-edge applications. This role encompasses full responsibility for a dedicated product portfolio,...
-
Product Manager for Vulcanized Seals
Vor 3 Tagen
Haag, Schweiz VAT Vakuumventile AG VollzeitYOUR CHALLENGES:Supporting VAT sales & service organization with regards to all technical & commercial & operational aspects of vulcanized productsDeveloping service product & customer strategies based on market and competitive intelligenceDeriving business plans from the growth strategy and directing market introduction plansIdentifying customer technical...
-
Product Manager For Vulcanized Seals
Vor 3 Tagen
Haag, Schweiz VAT Vakuumventile AG VollzeitYOUR CHALLENGES: Supporting VAT sales & service organization with regards to all technical & commercial & operational aspects of vulcanized products Developing service product & customer strategies based on market and competitive intelligence Deriving business plans from the growth strategy and directing market introduction plans Identifying customer...
-
Product Manager WPS
Vor 3 Tagen
Haag, Schweiz VAT Vakuumventile AG VollzeitSelect how often (in days) to receive an alert:Innovation, Efficiency and Ambition: this is what VAT has stood for over 50 years.With this passion, VAT has grown to become the leading international developer, manufacturer and supplier of high-performance high-end vacuum valves and vacuum sealing technology, employing over 2000 people worldwide. The...
-
Technical Project Manager Materials
Vor 3 Tagen
Haag, Schweiz VAT Vakuumventile AG VollzeitLocation: Haag, St. Gallen, CHEmployment Type: PermanentBE GREAT TOGETHER WITH US.Innovation, Efficiency and Ambition: this is what VAT has stood for over 50 years.With this passion, VAT has grown to become the leading international developer, manufacturer and supplier of high-performance high-end vacuum valves and vacuum sealing technology, employing over...
-
Standardization Engineer
Vor 3 Tagen
Haag, Schweiz VAT Vakuumventile AG VollzeitInnovation, Efficiency and Ambition: this is what VAT has stood for over 50 years. With this passion, VAT has grown to become the leading international developer, manufacturer and supplier of high-performance high-end vacuum valves and vacuum sealing technology, employing over 2000 people worldwide. The headquarters are located in Haag (Switzerland), the...