Datacenter Site Operations Manager

vor 6 Monaten

Zurich, Schweiz Microsoft Vollzeit

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Site Operations Manager (SOM).

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Site Operations Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

COICareers

**Responsibilities**:
**_ People Management _**
- Deliver success through empowerment and accountability by modeling, coaching, and caring.
- Live our culture, embody our values, and practice our leadership principles.
- Define team objectives and outcomes, enable success across boundaries, and help the team adapt and learn.
- Attract and retain great people, know everyone’s capabilities and aspirations, and invest in the growth of others.
- Oversee and coach a team on the operation of various systems and equipment within the data center in a safe and professional manner and advise junior colleagues on inspection and supervision issues.

**_Data Center Operations_**
- Document and drive alignment on dependencies, supplier contracts, success metrics, resource readiness, operational, supportability, and manageability criteria.
- Review Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and Objectives & Key Results (OKRs) and provide input to improve or increase efficiency across IT services.
- Drive accountability with building landlord to adhere to MSFT service-level agreement.
- Partner cross-functionally to support global and regional initiatives (e.g., environmental health and safety, risk assessments, certifications).
- Manages/supports alignment to budget of the Data Center and makes tradeoff decisions to adhere to sound fiscal practices.
- Support budget planning and forecasting demand costs, driving awareness among business leaders on implications of service management issues and negotiating to win resources of costs, risks, and team leads as required.
- Plan and work with business partners when executing their requirements to maintain adherence to datacenter availability, safety, and security.
- Follow and adhere to run book provided by Environmental Health & Safety division, immediately reporting any safety or security issues or concerns and ensuring a culture of safety is upheld.

**_Service Delivery _**
- Accountable for end-to-end service compliance, quality, and client satisfaction for the agreed-upon service levels.
- Manage relationships with clients to ensure that all expectations are clarified and understood and deliver solutions that exceed client expectations while maintaining a strong customer focus.
- Share common and repeating cases with regional and global teams, while providing best practices to address and mitigate recurrence of issues and implement more efficient solutions for resolution.
- Participate in every Sev 1 and Sev 2 Incident Bridge meeting and approve root cause analysis and postmortem reporting.
- Lead key processes, prioritize work across team, and rebalance resources and priorities to respond to changes, while recommending additional resources as necessary.
- Manage resources appropriately to accommodate pilot programs and task force participation and make recommendations for additional funding where necessary.
- Be accountable for end-to-end service compliance, quality, and client satisfaction for agreed-upon service levels.
- Empower teams to work collaboratively, ensuring they have the platform and support to participate in cross-functional work and the opportunity to network.

**_ Data Center Work Environment_**
- Drive service implementation, adoption, training, quality audits, and the education of support teams (including vendors) to enable the best support and service levels.
- Remove barriers that inhibit agility to enable team to shift priorities quickly without losing productivity.
- Maintain a broad perspective and work to incorporate diverse viewpoints while identifying and evaluating opportunities to create strategies that cro

  • Sales Operations Manager

    vor 6 Monaten

    Zurich, Schweiz Orange Vollzeit

    Key Accountabilities: Manage all aspects of Sales operations activities, including sales performance and associated KPI, sales compensation, planning cycles together with Finance, reporting and analysis, and special projects. In details: - Support Sales Manager / Country Manager to drive efficiently their organization with, pipeline and order evolution and...

  • Branch Manager Operations

    vor 6 Monaten

    Zurich, Schweiz Protectas SA Vollzeit

    **Unternehmensbeschreibung** Sind Integrität, Wachsamkeit und Hilfsbereitschaft Werte, die Sie teilen?** Wenn Sie in einem nachhaltigen, fairen, inklusiven und menschenorientierten Unternehmen arbeiten möchten, das Ihnen die Möglichkeit bietet, Ihre Fähigkeiten zu entwickeln und sich weiterzuentwickeln, indem es in seine Mitarbeiter investiert, dann...

  • Event Operations Assistant Manager

    vor 6 Monaten

    Zurich, Schweiz The Dolder Grand Vollzeit

    Ihr Arbeitsplatz Das Dolder Grand bietet den richtigen Rahmen für Menschen mit Sinn für Genuss, Exklusivität und Erholung: 175 luxuriöse Zimmer und Suiten, erlesene Gastronomie, ein Spa auf 4’000 Quadratmetern sowie grosszügige Event - und Seminarräumlichkeiten. Das ursprüngliche «Curhaus» von 1899 präsentiert sich als neues City Resort der...

  • Sales Operations Manager

    vor 7 Monaten

    Zurich, Schweiz Coopers Group AG Vollzeit

    Sales Operations Manager For a longer term project at our client's site in Zurich, we are looking for an experienced **Ihre Aufgaben**: - Analyse sales data and produce KPI reportings to provide strong insights for the teams - Ensure CRM data quality and facilitate customer journey - Lead the implementation and optimization of a new CRM system, including...

  • People & Operations Manager

    vor 6 Monaten

    Zurich, Schweiz Legartis Technology AG Vollzeit

    **People & Operations Manager** 100%, Schweiz oder Deutschland (remote), ab sofort - _____________________ Bist Du bereit für eine spannende Herausforderung in einem dynamischen Umfeld? Als unser:e People & Operations Manager unterstützt Du das Team bei der Entwicklung und Umsetzung strategischer Projekte und trägst aktiv zur Förderung unserer...

  • Manager Network and Infrastructure

    vor 7 Monaten

    Zurich, Schweiz Zattoo Vollzeit

    Zürich, Zürich, Switzerland YOUR FUTURE, ON DEMAND The ideal blend of stability and flexibility. A genuinely human employer that cares for people and the planet. True autonomy to shape what comes next, for us and you. This is the perfect platform to take your career where you want. Back in 2005, we pioneered Europe’s first TV streaming service. Today,...

  • Manager Network and Infrastructure

    vor 7 Monaten

    Zurich, Schweiz Zattoo Vollzeit

    **YOUR FUTURE, ON DEMAND** The ideal blend of stability and flexibility. A genuinely human employer that cares for people and the planet. True autonomy to shape what comes next, for us and you. This is the perfect platform to take your career where you want. Back in 2005, we pioneered Europe's first TV streaming service. Today, we're the world's first...

  • Manager Network and Infrastructure

    vor 7 Monaten

    Zurich, Schweiz Zattoo Vollzeit

    YOUR FUTURE, ON DEMAND The ideal blend of stability and flexibility. A genuinely human employer that cares for people and the planet. True autonomy to shape what comes next, for us and you. This is the perfect platform to take your career where you want. Back in 2005, we pioneered Europe’s first TV streaming service. Today, we’re the world’s first...

  • Business Operations Manager

    vor 7 Monaten

    Zurich, Schweiz Experis Switzerland Vollzeit

    Experis Switzerland Zurich, SwitzerlandPosted 7 minutes ago Flexible Contract Negotiable Business Operations Coordinator A very well-known IT company is looking for a Business Operations Manager. Location: Zurich Duration: 18 months As an Operations Manager / Coordinator, you will play a pivotal role in ensuring the seamless functioning of the marketing...

  • Integrity (Operations) Manager

    vor 6 Monaten

    Zurich, Schweiz ABB Vollzeit

    **Integrity (Operations) Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

  • Office Administration Manager

    vor 7 Monaten

    Zurich, Schweiz Digital Realty Vollzeit

    **Your Role** The Office Administration Manager plays a pivotal role in supporting the Swiss Management Team by streamlining administrative and operational tasks, thereby enabling the team to focus on core responsibilities. This involves implementing efficient administrative processes and ensuring their smooth execution. The Manager is also responsible for...

  • Operations Manager

    vor 8 Monaten

    Zurich, Schweiz Zoe Drocourt GmbH Vollzeit

    A Luxury House is looking for an Operations Manager for its Zurich store. Reporting to the Store Manager, your responsibilities will be: - Team management - Stock management: managing inventories, replenishment, transfers & deliveries, merchandising, security - After-sales management - Facilities management - Administrative tasks; mails management; reports...

  • Cluster Security Manager, Dc Security

    vor 6 Monaten

    Zurich, Schweiz Amazon Data Services Switzerland GmbH Vollzeit

    10 years of security operations - 5+ years in a leadership role - Extensive corporate and/or infrastructure security experience - Experience designing and implementing investigative tactics, including interviewing and documentation - Significant experience in conducting risk assessments, risk management, planning and auditing - High ethical standards, with...

  • Regional Sales Manager, Dach

    vor 7 Monaten

    Zurich, Schweiz Radware Bot Manager Vollzeit

    Regional Sales Manager, DACH - Switzerland - (2400003D) Regional Sales Manager, DACH - Switzerland Radware is looking for a Regional Sales Manager in DACH to engage Radware within key Enterprise industries. To define and represent the enhanced Radware proposition to defined players in this market segment and to aggressively grow Radware’s market share...

  • Operations Manager

    vor 6 Monaten

    Zurich, Schweiz Luminary Group Vollzeit

    Luminary Group have partnered with a leading Life Sciences company that is seeking an experienced Operations Manager to join their Real World Evidence (RWE) team. Their RWE team is dedicated to providing innovative solutions and insights that help healthcare organizations navigate the complexities of the real-world healthcare environment. As the Operations...

  • People & Operations Manager

    vor 6 Monaten

    Zurich, Schweiz Legartis Technology AG Vollzeit

    **Description**: Bist Du bereit für eine spannende Herausforderung in einem dynamischen Umfeld? Als unser:e People & Operations Manager unterstützt Du das Team bei der Entwicklung und Umsetzung strategischer Projekte und trägst aktiv zur Förderung unserer einzigartigen Unternehmenskultur bei. Werde Teil unseres Teams und gestalte gemeinsam mit uns die...

  • Operations Manager

    vor 1 Tag

    Zurich, Schweiz Robert Half Vollzeit

    **Vacancy**:Operations Manager - International Bank (f/m/x)**: - We are looking for an **Operations Manager** for our client, an **International Bank **based in** Zürich**. For this position, the employee in question will work directly for our client. Despite the Covid-19 situation, our customer is currently looking for motivated employees (f/m/x). The...

  • Application Operations Manager

    vor 10 Stunden

    Zurich, Schweiz THE BRAINS Vollzeit

    Sicherstellung des Betriebes von Geschäftskritischen Applikationen bei einem Grossunternehmen mit hoher Sicherheit und sehr langfristiger Planung. **Application Operations Manager**: **Für den Betrieb von systemrelevanten Applications**: **Hauptaufgaben**: Wir suchen einen IT-Spezialisten mit starken Fähigkeiten im Betrieb von ca. 30 Applikationen. Als...

  • People Operations Manager

    vor 7 Monaten

    Zurich, Schweiz BridgeBio Vollzeit

    **About BridgeBio** **BridgeBio** is a biopharmaceutical company founded to discover, create, test, and deliver transformative medicines to treat patients who suffer from genetic diseases and cancers with clear genetic drivers. We bridge the gap between remarkable advancements in genetic science in academic institutions and the delivery of meaningful...

  • Event Operation Manager

    vor 7 Monaten

    Zurich, Schweiz PermServ AG Vollzeit

    Zurück zur Übersicht PermServ AG verbindet Menschen und Unternehmen. Die Erfahrung und Kompetenz unserer Consultants garantieren Ihnen eine exzellente, schnelle und individuelle Dienstleistung. Wir begleiten und betreuen Sie auf dem Weg zu Ihrem beruflichen Ziel. Unser Kunde, ein Hotel in Zürich mit anspruchsvollem und vielfältigem Gästesegment, sucht...