Technical Supporter

vor 1 Woche


Zurich, Schweiz PrivaSphere AG Vollzeit

PrivaSphere Secure Messaging ist die innovative Schweizer Plattform für sichere E-Mail
- und Online-Anwendungen. Um unsere Dienstleistungen und Technologie weiter auszubauen, suchen wir einen dynamischen Technical Supporter / Client Project Manager (w/m)

Aufgaben
- Unterstützung des Account Managers bei der Umsetzung von Kundenprojekten
- Beratung von Kunden und technischen Partnern bei der Implementierung und Konfiguration von PrivaSphere Secure Messaging
- Mithilfe beim technischen Support für unsere Kunden
- Wahrung der Kundeninteressen im internen Entwicklungsprozess
- Unterstützung der Vertriebsorganisation bei der technischen Beratung und Umsetzung von Kundenprojekten
- Erledigung administrativer Aufgaben im Zusammenhang mit den Kunden (Benutzerverwaltung, Rechnungsstellung etc.)
- Dokumentation von Kunden und Projekten sowie Produkten und Dienstleistungen
- Interner Support (Technik und Betrieb)

Qualifikation
- Teamfähigkeit -Sehr gute PC-Anwenderkenntnisse im Umgang mit Betriebssystemen und Programmen
- MS Outlook (Anwendung und Konfigurationen)

sowie gute Kenntnisse Word, Excel, Windows, Skype, MS Teams, Teamviewer etc.
- Installation von Anwendungen
- Sehr gutes Verständnis von Internettechnologien und -anwendungen
- Gute Beziehungen zu Kunden und Partnern
- Sehr gute schriftliche und mündliche Kommunikation in Deutsch und Englisch (Kommunikation in Französisch und/oder Italienisch als zusätzlicher Vorteil)
- Potential zur konzeptionellen Weiterentwicklung der Produkte vorhanden
- Selbstständige einsatzfreudige Persönlichkeit, die in ein wachstumsorientiertes Umfeld passt, motiviert zu Höchstleistungen, insbesondere im Bereich der IT-Sicherheit
- Unternehmerisches Denken und Handeln
- Bereit, sich langfristig in der Region Zürich niederzulassen
- Fasziniert von der Digitalisierung von rechtsverbindlichen Prozessen mit hohem Datenschutzniveau

Nutzen Sie die Chance, ein führendes Schweizer IT Security Startup in seiner Wachstumsphase mitzugestalten. Wir freuen uns auf Ihre Bewerbung und Ihren Lebenslauf

Wir suchen jemanden, der neue Ideen einbringt und neue Wege aufzeigt, um unseren Kunden die bestmögliche Erfahrung mit unseren Lösungen zu bieten.



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